Customer Service Representative

Mcn Solutions; Metro Manila; Presencial; PHP 240 000 - 360 000; Tempo integral

Resumo da oferta

Mcn Solutions in Pasig City is seeking motivated individuals for a customer service and administrative role. You will handle inquiries via phone, email, and chat, and support Australian property managers with administrative tasks.

The position emphasizes data entry accuracy, organization, and professionalism. Onsite work in Pasig City is required, with opportunities to grow within a growing team.

Qualificações

• At least 1 year of BPO Customer Service or Administrative experience.
• Property Management experience is an advantage but not required.
• Excellent verbal and written English communication skills.
• Strong organizational and multitasking skills.
• Willing to work onsite in Pasig City.

Responsabilidades

• Handle inbound and outbound customer inquiries via phone, email, and chat
• Provide administrative support to Australian property managers
• Coordinate maintenance requests with tenants and contractors
• Schedule property inspections and appointments
• Update tenant, property, and maintenance records
• Prepare documents and perform data entry with accuracy
• Deliver excellent customer service while maintaining professionalism

Conhecimentos

Customer service

Administrative experience

Data entry

Communication skills

Multitasking

Ferramentas

Microsoft Office

Google Workspace

Descrição da oferta de emprego

We're looking for motivated and detail-oriented individuals to join our growing team!

Job Responsibilities:

Handle inbound and outbound customer inquiries via phone, email, and chat

Provide administrative support to Australian property managers

Coordinate maintenance requests with tenants and contractors

Schedule property inspections and appointments

Update tenant, property, and maintenance records

Prepare documents and perform data entry with accuracy

Deliver excellent customer service while maintaining professionalism

Qualifications:

At least 1 year of BPO Customer Service or Administrative experience

Property Management experience is an advantage but not required

Excellent verbal and written English communication skills

Strong organizational and multitasking skills

Proficient in Microsoft Office and Google Workspace

Detail-oriented, proactive, and customer-focused

Willing to work onsite in Pasig City