Customer Service Rep - Night Shift, HMO Day 1

Nezda Technologies, Inc.; Davao City; On-site; PHP 167,000 - 279,000; Full time

Benefits offered by this job

HMO coverage on Day 1

Night differential: 10%

Job summary

Nezda Technologies, Inc. in the Philippines is seeking Customer Service Representatives for a Generic Voice Support account. You will handle inbound calls, address inquiries, and provide accurate resolutions while maintaining high service standards.

This on-site role in Davao requires a high school graduate and at least 6 months of BPO experience, plus willingness to work night shifts. Night differential of 10% is offered along with HMO coverage on Day 1.

Qualifications

• Senior High School Graduate or High School Graduate.
• Minimum of 6 months BPO experience.
• Willing to work onsite in Davao.
• Willing to work on a night shift schedule.

Responsibilities

• Handle inbound customer calls.
• Address customer inquiries, concerns, and requests.
• Provide accurate information and appropriate resolutions.
• Document customer interactions accurately.
• Maintain company customer service standards.
• Follow company policies, procedures, and account guidelines.

Skills

Customer service

Call handling

Education

Senior High School Graduate or High School Graduate

Job description

Nezda Technologies, Inc. in the Philippines is seeking Customer Service Representatives for a Generic Voice Support account. You will handle inbound calls, address inquiries, and provide accurate resolutions while maintaining high service standards.

This on-site role in Davao requires a high school graduate and at least 6 months of BPO experience, plus willingness to work night shifts. Night differential of 10% is offered along with HMO coverage on Day 1.