Night-Shift BPO Customer Support Specialist - HMO & 13th Month

Nezda Technologies, Inc.; Quezon City; On-site; PHP 279,000 - 391,000; Full time

Benefits offered by this job

Night Differential Pay

HMO Coverage upon Regularization

13th Month Pay

Complete Government-Mandated Benefits

Job summary

Nezda Technologies, Inc. is seeking a customer service professional to support an account onsite in Pasig City during night shifts. The role requires at least 6 months of BPO experience, strong English communication, and education at the high school level (old curriculum) or SHS graduate. Non-voice experience with international accounts is a plus.

Onsite work setup with option for virtual processing. Night differential and government-mandated benefits are provided.

Qualifications

• Education: High School Graduate (Old Curriculum) or Senior High School (SHS) Graduate.
• BPO Experience: Minimum of 6 months BPO experience required.
• Technical Experience: Non-voice experience may be considered provided it was supporting an international account.
• Skills: Strong verbal and written English communication skills.

Responsibilities

• Provide customer service support for the account.
• Handle customer inquiries and concerns.

Skills

English communication

Education

HS Grad (Old Curriculum)

SHS Grad

Job description

Nezda Technologies, Inc. is seeking a customer service professional to support an account onsite in Pasig City during night shifts. The role requires at least 6 months of BPO experience, strong English communication, and education at the high school level (old curriculum) or SHS graduate. Non-voice experience with international accounts is a plus.

Onsite work setup with option for virtual processing. Night differential and government-mandated benefits are provided.