Customer Service Associate / New Accounts

Philippine Business Bank; Makati; On-site; PHP 201,000 - 257,000; Full time

Benefits offered by this job

Career growth

Competitive salary

Energetic culture

Job summary

Philippine Business Bank in Makati seeks a Customer Service Assistant to support clients’ account operations, including account opening, fund transfers and remittances, with prompt, courteous service.

The role emphasizes accuracy, timeliness, and effective communication, leveraging a people-oriented approach to ensure depositors’ needs are met. A Bachelor's degree and banking exposure help you excel in this client-focused environment.

Qualifications

• Bachelor's degree in a related field (Business Studies/Administration/Management, Commerce, Economics, Finance/Accountancy/Banking) or equivalent.
• Strong people skills and communication abilities.
• At least 6 months of relevant banking experience.

Responsibilities

• Assist, handle, process and service clients' deposit requirements (account opening, fund transfers, remittances) promptly and accurately.
• Maintain courteous service and timely responses to depositor needs.
• Collaborate with team to ensure compliance and accuracy in transactions.

Skills

People oriented

Communication skills

Education

Bachelor's Degree in Business Studies/Administration/Management

Bachelor's Degree in Commerce

Bachelor's Degree in Economics

Bachelor's Degree in Finance/Accountancy/Banking

Job description

About Us

Philippine Business Bank is a savings bank which focuses on corporate and small and medium enterprise (SME) markets. The company provides close to a full range of banking services and products including cash management, retail and corporate lending, international trade finance, treasury and trust products.

Job Highlights

• Outstanding career growth & development opportunities
• Competitive salary & work benefit packages
• Passionate, energetic, & innovative work culture

Job Description

The Customer Service Assistant is responsible for assisting, handling, processing and servicing of clients’/depositors’ requirements related to account opening, fund transfers and remittances on a prompt, efficient, accurate, courteous and timely manner.

Job Qualifications

• Candidate must possess at least Bachelor's Degree in Business Studies/Administration/Management, Commerce, Economics, Finance/Accountancy/Banking or equivalent.
• Required Skill(s): people oriented, communication skills
• At least 6 months of relevant experience in the banking industry.