Customer Service Associate - Flexible Hours & Perks

Recruitify_HR; Angeles; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Equity Incentive Plan

Performance Bonus

Incentives

HMO

Annual Company Trip

Free Meals

Sleeping Quarters

Job summary

A recruitment agency in Pampanga, Angeles is seeking a Customer Service Associate to provide exceptional service through effective communication and problem-solving skills. The role requires a bachelor’s degree or equivalent experience, along with 0-2 years in customer service. Responsibilities include assisting customers with inquiries, handling complaints, and maintaining accurate records. The position offers flexible working hours, including weekends and holidays, and includes benefits such as HMO and annual company trips.

Qualifications

• Provide exceptional customer service through effective communication and problem-solving skills.
• 0–2 years of customer service experience preferred.
• Willingness to learn and adapt to new processes and systems.

Responsibilities

• Assist customers with inquiries regarding products and services.
• Handle complaints and provide appropriate solutions.
• Maintain accurate records of customer interactions.

Skills

Strong verbal and written communication skills

Problem-solving skills

Ability to work in a fast-paced environment

Education

Bachelor’s degree in a relevant field

Job description

A recruitment agency in Pampanga, Angeles is seeking a Customer Service Associate to provide exceptional service through effective communication and problem-solving skills. The role requires a bachelor’s degree or equivalent experience, along with 0-2 years in customer service. Responsibilities include assisting customers with inquiries, handling complaints, and maintaining accurate records. The position offers flexible working hours, including weekends and holidays, and includes benefits such as HMO and annual company trips.