Customer Service Agent - Performance Bonus & Incentives

Metacom Careers; Pampanga; On-site; PHP 200,880 - 334,800; Full time

Benefits offered by this job

Commission & incentives

HMO

Job training

Professional development

Job summary

Metacom Careers in the Philippines is seeking a dedicated customer service professional to deliver exceptional support. You will handle inquiries, resolve issues, and maintain accurate records while collaborating with teammates to ensure service excellence.

Fresh graduates or students are encouraged to apply. Strong English communication, patience, and teamwork are essential to succeed in a fast-paced, customer-focused environment.

Qualifications

• Bachelor’s degree in a relevant field is preferred.
• Fresh graduates or students welcome to apply.
• Strong communication and problem-solving skills.
• Ability to work well in a fast-paced environment.
• Willingness to deliver high-quality customer support.

Responsibilities

• Provide exceptional customer service through effective communication and problem-solving skills.
• Handle inbound and outbound calls efficiently, addressing customer inquiries and concerns.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to ensure high-quality service delivery.
• Identify and escalate issues to appropriate teams when necessary.

Skills

English proficiency

Customer service

Team player

Education

Bachelor's degree

Job description

Metacom Careers in the Philippines is seeking a dedicated customer service professional to deliver exceptional support. You will handle inquiries, resolve issues, and maintain accurate records while collaborating with teammates to ensure service excellence.

Fresh graduates or students are encouraged to apply. Strong English communication, patience, and teamwork are essential to succeed in a fast-paced, customer-focused environment.