Customer Service Agent — Paid Training, Growth (No Experience Needed)

Alorica Philippines; Marikina; On-site; PHP 201,000 - 268,000; Full time

Benefits offered by this job

Paid training

Onsite work in Marikina

Career growth opportunities

Job summary

Alorica Philippines in Marikina is hiring Customer Service Representatives. No BPO experience is required as paid training and coaching are provided from day one.

The role welcomes newbies and tenured agents alike, with a focus on delivering friendly, accurate support to customers located near Marikina City and nearby areas. Join a supportive team with clear pathways for promotions based on performance and hands-on training to help you grow in a customer service career.

Qualifications

• Newbie-friendly entry point into BPO with paid training and coaching.
• Onsite work in Marikina City (no remote option).
• No prior BPO experience required, open to beginners and tenured agents.

Responsibilities

• Assist customers with inquiries and concerns.
• Provide accurate, friendly support following call flows and standards.
• Deliver excellent customer experience and resolve issues promptly.
• Support customers through the product/service journey and offer guidance.

Skills

Basic English communication

Education

Senior High School (SHS) Graduate

High School Graduate (Old Curriculum)

Job description

Alorica Philippines in Marikina is hiring Customer Service Representatives. No BPO experience is required as paid training and coaching are provided from day one.

The role welcomes newbies and tenured agents alike, with a focus on delivering friendly, accurate support to customers located near Marikina City and nearby areas. Join a supportive team with clear pathways for promotions based on performance and hands-on training to help you grow in a customer service career.