Customer Service Agent - Paid Training & Career Growth

Alorica Philippines; Metro Manila; On-site; PHP 234,000 - 335,000; Full time

Job summary

Alorica Sta. Mesa Manila is hiring Customer Service Representatives to support customers with inquiries, providing friendly, accurate assistance. No prior BPO experience is required, as paid training and coaching are provided from day one.

Newcomers and tenured agents alike can join a beginner-friendly team with opportunities for growth. The role is based onsite in Sta. Mesa, Manila, with a supportive recruitment team guiding assessments and interviews.

Qualifications

• At least Senior High School (SHS) Graduate.
• High School Graduate (Old Curriculum) – accepted.
• With or without BPO experience.
• Willing to work onsite in Sta. Mesa, Manila.
• Basic English communication skills.

Responsibilities

• Assist customers with inquiries and concerns.
• Provide accurate and friendly support.
• Follow call flow and quality standards.
• Deliver excellent customer experience.

Skills

Basic English communication skills

Education

Senior High School (SHS) Graduate

High School Graduate (Old Curriculum) – accepted

Job description

Alorica Sta. Mesa Manila is hiring Customer Service Representatives to support customers with inquiries, providing friendly, accurate assistance. No prior BPO experience is required, as paid training and coaching are provided from day one.

Newcomers and tenured agents alike can join a beginner-friendly team with opportunities for growth. The role is based onsite in Sta. Mesa, Manila, with a supportive recruitment team guiding assessments and interviews.