Customer Quotation Specialist

Hellmann Worldwide Logistics; Philippines; On-site; PHP 40,000 - 60,000; Full time

Job summary

Hellmann Worldwide Logistics sucht einen Kundenangebot Spezialisten in den Philippinen. In dieser entscheidenden Position sind Sie verantwortlich für die Bearbeitung von Angebotsanfragen und die Unterstützung des Preisleiters in Verhandlungen.

Sie bringen mindestens 2 Jahre Erfahrung in der Preisgestaltung und umfassendes Wissen über internationale Fracht mit. Ein Abschluss in internationaler Logistik und sehr gute Englischkenntnisse sind erforderlich.

Qualifications

• Mindestens 2 Jahre Erfahrung in der Preisgestaltung für See- und Luftfracht.
• 3 Jahre Berufserfahrung in einem internationalen Umfeld.
• Fließend Englisch in Wort und Schrift.

Responsibilities

• Analyse und Verständnis der Angebotsanfragen von Kunden.
• Koordination der Preisgestaltung mit internen Stakeholdern.
• Überprüfung von Vorschlägen auf Vollständigkeit und Richtigkeit.

Skills

Erfahrung im Management von Kundenangeboten

Gute Kommunikations- und zwischenmenschliche Fähigkeiten

Umfassendes Wissen im internationalen Frachtgeschäft

Starke analytische Fähigkeiten

Projektmanagementfähigkeiten

Gute Excel-Kenntnisse

Education

Universitäts-/Bachelorabschluss in internationaler Logistik

Tools

Microsoft Excel

Job description

Über uns

Bereit, mit uns die Zukunft zu gestalten?

Bei Hellmann stehen unsere Mitarbeitenden im Zentrum all unseres Handelns – denn für uns zählen Beziehungen. Teil von Hellmann zu werden bedeutet mehr, als nur in ein globales Unternehmen einzusteigen. Es ist eine Einladung, gemeinsam mit uns die Zukunft der Logistikbranche zu prägen.

Unsere Hellmann-Kultur basiert auf vier Werten: Caring, Entrepreneurial, Forward-Thinking und Reliable. Du findest dich in diesen Werten wieder? Dann werde Teil unserer FAMILIE – mit rund 10.000 Mitarbeitenden an über 200 Standorten weltweit.

For the better. Together.

About The Position

The customer quotation specialist is a crucial position to manage the quotation requests of Hellmann’s new and existing customers. Responsible to analyze the customer requirements, define the internal quotation and solution guidelines and to coordinate with internal stakeholders. The specialist works closely with the respective account manager, countries and product team members.

• Ensure complete and competitive pricing meeting customer requirements
• On time submission with high quality in the format required
• Support new pricing process, standards and quality
• Assist pricing head in customer meetings/negotiations as required

Key Tasks

• Analyze and understand quotation request from customer
• Validate quotation request with existing customer contract rates
• Translate customer requirements into internal guidelines and coordinate pricing and solution with internal stakeholders
• Consolidate feedback and checking for completeness and correctness of country / product submissions to meet customer requirements
• Reviews and benchmark pricing received from the countries / product to ensure competitive submissions to the customer
• Focus in customer engagement, fast turnaround time and complete response to customer
• Escalate in case issues cannot be resolved on time
• Comprehensive translation from internal pricing file to external customer file
• Ensure timely, competitive and complete submission of customer quotation request
• Monitor and follow up on quotation status with customer
• Engage with respective branch operation after quotation award to start booking process
• Support agreed quotation process, data quality and compliance guidelines
• Work with and keep updated with quotation relevant software and tools

Skills And Competencies

• Experience in managing customer quotations and RFQ’s from receiving from customer till submission and follow‑up
• Ability to active engage with customer and internal stakeholders at different levels
• Extensive knowledge in international air and sea freight forwarding business
• Good project management and time management skills to stay on top of multiple deadlines for multiple requests in parallel
• Good communication and interpersonal skills to properly engage with regional, country stakeholders and pricing teams of different cultural backgrounds
• Strong analytical mind ideally paired with operational experience to analyze customer requirements and be able to quickly understand customer requirements and challenge countries / products for their input
• Ability to work under pressure to cope with periods of high workload and tight timelines
• Proven ability to work independently and as a team member
• Strong and enhanced user skills with Microsoft Excel (Pivot table, V/H-Lookup etc.)
• Willingness to work overtime to meet deadlines when required

Educational Background / Work Experience

• University / Bachelor’s degree in international logistics or freight forwarding apprenticeship
• 3 years work experience preferred in an international environment
• Minimum 2 years of experience in sea and air freight pricing, RFQ/RFP management, quotations

Language Skills

• Fluent in English (written and spoken)
• Other languages (written and spoken) beneficial

Computer Literacy

Microsoft Office

Microsoft Excel – advanced skills

KPIs

• Quotation turn‑around time (includes deadline and quality compliance)
• Compliance of bid responses considering global pricing instructions

Decision Making Authority

• Decision authority as delegated by the direct manager in accordance with Hellmann regulations

Inklusion und soziale Vielfalt sind fest verankerte Werte in unserer Unternehmenskultur. Unabhängig von Geschlecht, Alter, etwaigen Behinderungen, Religion, ethnischer Herkunft oder sexueller Identität: Wir freuen uns darauf, dich kennenzulernen!