Customer Project Management Supervisor

3M; Taguig; On-site; PHP 1,500,000 - 2,100,000; Full time

Job summary

3M seeks a senior leader to guide and grow the global TS Contract and CPM Operations teams, ensuring contracts and services align with business goals across multinational operations.

You will establish performance metrics, oversee bids and negotiations, and drive process improvements with Sales, Marketing, Finance, Manufacturing, Quality and Legal partners to deliver superior customer outcomes.

Qualifications

• Bachelor’s degree (BS) in a relevant field, or equivalent education.
• At least 3 years of supervisory or people-management experience.
• Minimum of 2 years of project management experience.
• Minimum of 2 years of contract negotiation experience.
• Experience leading a multi-national team and building a new team.
• Strong knowledge of commercial contracts, bid processes, contract negotiations, and risk management.
• Experience establishing team priorities, workload management practices, and performance metrics.
• Proven ability to build partnerships across Sales, Marketing, Finance, Manufacturing, Quality, and Legal functions.
• Experience transferring work into shared-service or operational support models while maintaining service levels.
• Strong business acumen with the ability to balance growth objectives, customer needs, and contractual risk.

Responsibilities

• Lead and develop the global TS Contract and CPM Operations teams.
• Establish, monitor, and action key metrics to measure team performance and business outcomes.
• Set priorities and allocate resources to ensure effective management of bids, contracts, renewals, and customer requests.
• Provide oversight for complex negotiations, contract risk management, and issue resolution.
• Develop a team that supports back-office tasks for the global auto teams.
• Identify tasks and responsibilities that can be transferred to this operationally focused team.
• Partner with business and vertical teams to align operational strategies with business objectives.
• Drive process improvements that increase efficiency and enhance the customer experience.

Skills

Team leadership

Project management

Contract negotiation

Cross-functional collaboration

Risk management

Stakeholder management

Education

Bachelor’s degree

Job description

Job Description

3M has a long-standing reputation as a company committed to innovation. We provide the freedom to explore and encourage curiosity and creativity. We gain new insight from diverse thinking, and take risks on new ideas. Here, you can apply your talent in bold ways that matter.

• Lead and develop the global TS Contract and Customer Project Management (CPM) Operations teams.
• Establish, monitor, and action key metrics to measure team performance and business outcomes.
• TS Contract Management:
• Comprehensive knowledge of the TS government contract process
• Set priorities and allocate resources to ensure effective management of bids, contracts, renewals, and customer requests.
• Provide oversight for complex negotiations, contract risk management, and issue resolution.
• Ensure compliance with company policies, legal requirements, and internal controls.
• CPM Operations Responsibilities:
• Develop a team that supports back-office tasks for the global auto teams.
• Identify tasks and responsibilities that can be transferred to this operationally focused team
• Partner with business and vertical teams to align operational strategies with business objectives.
• Drive process improvements that increase efficiency and enhance the customer experience.

Qualifications

• Bachelor’s degree (BS) in a relevant field, or equivalent education
• At least 3 years of supervisory or people-management experience
• Minimum of 2 years of project management experience
• Minimum of 2 years of contract negotiation experience
• Experience leading a multi-national team and building a new team
• Strong knowledge of commercial contracts, bid processes, contract negotiations, and risk management.
• Experience establishing team priorities, workload management practices, and performance metrics.
• Proven ability to build partnerships across Sales, Marketing, Finance, Manufacturing, Quality, and Legal functions.
• Experience transferring work into shared-service or operational support models while maintaining service levels.
• Strong business acumen with the ability to balance growth objectives, customer needs, and contractual risk.

Learn more about 3M’s creative solutions to the world’s problems at www.3M.com or on Instagram, Facebook, and LinkedIn @3M. Safety is a core value at 3M. All employees are expected to contribute to a strong Environmental Health and Safety (EHS) culture by following safety policies, identifying hazards, and engaging in continuous improvement.