Customer Program Specialist II - Order Management

Integrated Flow Systems LLC; Lapu-Lapu; On-site; PHP 600,000 - 900,000; Full time

Job summary

UCT is seeking a Customer Program Specialist II to partner with the Product Line Manager in driving growth, market penetration, and diversification in the semiconductor space. You will collaborate across engineering, sales, marketing, operations, and finance to improve product performance and execution efficiency.

Ideal candidates have a BA/BS, 3–6 years in product management or related roles, strong analytics, and proven cross-functional collaboration.

Qualifications

• BA/BS in business administration, operations management or technical discipline.
• 3–6 years in product management, engineering, operations or related roles.
• Strong analytical and business acumen.
• Ability to manage product line performance with moderate independence.
• Cross-functional collaboration and influencing skills.
• Strong communication and presentation skills.
• Experience with PLM (Product Lifecycle Management).
• Project management and organizational capability.
• Continuous improvement mindset.
• Experience in semiconductor or technical manufacturing preferred.

Responsibilities

• Executes strategies for product line growth, market penetration, and diversification.
• Collaborates with engineering to execute product and technology roadmaps.
• Develops forecasts and supports P&L management for assigned products.
• Creates business cases for product enhancements and extensions.
• Communicates product line status, risks, and performance metrics to stakeholders.
• Partners with Sales, Marketing, and customers to align product capabilities and demand.
• Works with Operations, AO, and Finance to improve margin models and execution efficiency.
• Identifies risks and drives mitigation planning.
• Develops competitive analysis and market insights.
• Partners with Sales and Business Development leadership to improve product line business pricing strategies for new customer business.

Skills

Strong analytical

Cross-functional collaboration

Communication skills

Presentation skills

Problem solving

Strategic thinking

Negotiation

Project management

Analytical mindset

PLM experience

Education

Bachelor's degree

Tools

PLM

Job description

About the role

The Customer Program Specialist II will assist the Product Line Manager in executing strategies for product line growth, market penetration, and diversification within the semiconductor industry. This role involves collaborating across engineering, sales, marketing, operations, and finance to drive product performance, develop business cases, and improve execution efficiency.

Key responsibilities

• Executes strategies for product line growth, market penetration, and diversification

• Collaborates with engineering to execute product and technology roadmaps

• Develops forecasts and supports P&L management for assigned products

• Creates business cases for product enhancements and extensions

• Communicates product line status, risks, and performance metrics to stakeholders

• Partners with Sales, Marketing, and customers to align product capabilities and demand

• Works with Operations, AO, and Finance to improve margin models and execution efficiency

• Identifies risks and drives mitigation planning

• Develops competitive analysis and market insights

• Partners with Sales and Business Development leadership to improve product line business pricing strategies for new customer business

About you

• BA/BS degree in business administration, operations management, or technical discipline from an accredited institution

• 3-6 years experience in product management, engineering, operations, or related roles

• Strong analytical and business acumen

• Ability to manage product line performance with moderate independence

• Cross-functional collaboration and influencing skills

• Strong communication and presentation skills

• Experience with product lifecycle management (PLM)

• Project management and organizational capability

• Continuous improvement mindset

• Experience in semiconductor or technical manufacturing industry preferred

About us

UCT is a diverse workplace where every talented employee is committed to continuous innovation, challenging the status quo and exceeding customer expectations. The company indirectly touches every semiconductor chip that goes into every smartphone, smart car and device that uses artificial intelligence.