Customer Marketing Admin

Manpower Outsourcing Services, Inc.; Makati; On-site; PHP 360,000 - 560,000; Full time

Job summary

Manpower Outsourcing Services, Inc. is seeking an organized Administrative Coordinator to support customer marketing records and project documentation.

You will manage trackers, coordinate with vendors, and ensure accurate, audit-ready records for timely campaign execution. The role requires a Bachelor's degree and 1–3 years of relevant experience, strong Excel and MS Office skills, and familiarity with SAP or procurement systems.

Qualifications

• Bachelor's degree or equivalent practical experience in Business, Marketing, Administration, Finance or related area.
• Around 1–3 years of customer marketing support, sales administration, commercial operations or project-coordination experience preferred.
• Strong Excel and Microsoft Office skills; SAP or procurement-system experience is helpful.

Responsibilities

• Maintain shared program trackers, activity logs, timelines, owners, and action items; ensure records are accurate and current.
• Coordinate purchase requisitions, purchase orders, invoices, and vendor requirements; route documents for processing.
• Track and manage POSM and marketing materials; monitor delivery status and inventory movements.
• Provide administrative support for customer marketing activities; coordinate agency work, proofs, approvals, surveys, and campaigns.

Skills

Excel

Microsoft Office

Vendor follow-up

Education

Bachelor's degree or equivalent in Business/Marketing/Administration/Finance

Tools

SAP

Job description

ROLE PURPOSE

Provide administrative and coordination support to ensure customer marketing records, transactions, vendors, promotional materials, and project documentation are organized, accurate, and up to date. The role supports the smooth execution of customer marketing activities through timely coordination, document management, and maintenance of shared trackers and repositories.

KEY RESPONSIBILITIES

1. Program Records & Documentation

• Maintain shared program trackers, activity logs, timelines, owners, and action items, ensuring records are accurate and current.
• Organize and maintain the electronic repository, ensuring complete documentation, standardized file naming, and version control.
• Follow up on missing documents and maintain audit-ready records.

2. Purchase Orders, Vendor & Transaction Coordination

• Track purchase requisitions, purchase orders, invoices, vendor requirements, and supporting documents.
• Coordinate with vendors and internal stakeholders to obtain missing information and route complete documents for processing and approval.
• Monitor outstanding transactions and upscale overdue items for resolution.

3. POSM & Marketing Materials Coordination

• Maintain the POSM and marketing materials tracker, covering ordering, production, allocation, delivery, receipt, and deployment status.
• Coordinate delivery schedules and collect proof of delivery, deployment records, and documentation.
• Track inventory movement and elevate shortages, damaged materials, or delivery delays.

4. Marketing Operations Support

• Provide administrative support for customer marketing activities, including agency coordination, artwork proofing, approvals, surveys, and campaign documentation.
• Process trade sample requests and coordinate fulfillment with Marketing, Sales, and relevant stakeholders.
• Support ad hoc operational requests to facilitate timely campaign execution.

5. Reporting & Administrative Coordination

• Update approved transaction details in shared trackers, including budget references, purchase orders, invoices, and actual spend.
• Prepare weekly status updates, open-item trackers, and administrative reports to support the Customer Marketing Specialist.
• Ensure source data provided for reporting is complete, accurate, and submitted on time.

6. Process Documentation & Continuous Improvement

• Document administrative procedures, workflows, key contacts, routing requirements, and escalation points.
• Develop and maintain simple checklists, templates, and standard operating documents.
• Prepare complete handover documentation and identify opportunities to improve administrative efficiency and documentation practices

Preferred background:

• Bachelor's degree or equivalent practical experience in Business, Marketing, Administration, Finance or a related area
• Around 1-3 years of customer marketing support, sales administration, commercial operations or project-coordination experience preferred
• Strong Excel and Microsoft Office skills; SAP or procurement-system experience is helpful.
• Highly organized, accurate and confident following up across teams and vendors.