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ING Wholesale Banking seeks a Customer Journey Expert to join the Availability Management Squad within the Lending Tribe. You will own end-to-end improvements of digital journeys, work with cross-functional teams, and support 24/7 lending operations worldwide.
You will define requirements, support product development, and ensure compliant, reliable services across Lending platforms. Strong communication and collaboration across business and tech teams are essential for success.
ING Wholesale Banking seeks a Customer Journey Expert to join the Availability Management Squad within the Lending Tribe. You will own end-to-end improvements of digital journeys, work with cross-functional teams, and support 24/7 lending operations worldwide.
You will define requirements, support product development, and ensure compliant, reliable services across Lending platforms. Strong communication and collaboration across business and tech teams are essential for success.