Customer-Focused Restaurant Supervisor

MKS Workforce Management Services Inc.; Quezon City; On-site; PHP 279,000 - 391,000; Full time

Job summary

A leading restaurant management firm in Quezon City is looking for a Restaurant Supervisor to oversee daily operations and ensure quality service. You will train and manage staff, handle customer inquiries, and coordinate closely with kitchen staff. Ideal candidates should be customer-oriented, willing to work flexible schedules, and have prior experience. This role is critical for maintaining high standards and ensuring customer satisfaction.

Qualifications

• Customer-oriented and a team player
• Willing to work flexible schedules, including weekends and holidays
• Prior experience is an advantage

Responsibilities

• Supervise daily operations of the restaurant, ensuring consistent service quality and adherence to health and safety regulations.
• Train, mentor, and manage restaurant staff, fostering a positive and efficient team atmosphere.
• Handle customer inquiries, concerns, and complaints professionally to ensure satisfaction and repeat business.
• Coordinate with kitchen staff to maintain food quality and timely delivery of orders.
• Monitor inventory levels and assist in ordering supplies to ensure consistency and maintain budgetary goals.

Job description

A leading restaurant management firm in Quezon City is looking for a Restaurant Supervisor to oversee daily operations and ensure quality service. You will train and manage staff, handle customer inquiries, and coordinate closely with kitchen staff. Ideal candidates should be customer-oriented, willing to work flexible schedules, and have prior experience. This role is critical for maintaining high standards and ensuring customer satisfaction.