Customer-Focused Banking Associate

BDO Unibank; Dumaguete; On-site; PHP 200,000 - 280,000; Full time

Job summary

BDO Unibank, Inc. is the Philippines’ leading full-service bank, offering a wide range of financial and digital banking services.

The Client Service Associate role supports accurate processing of transactions at the counter, including deposits, withdrawals, payments, and currency exchanges, while delivering reliable customer service in a fast-paced environment. Based in Dumaguete, the position emphasizes compliance with bank policies, effective communication, and numerical accuracy as you assist

Qualifications

• Completion of a Bachelor's degree, preferably in a Business course; Fresh graduates are welcome to apply
• Banking experience is an advantage

Responsibilities

• Process over-the-counter transactions accurately and efficiently
• Perform start and end of day banking activities
• Provide customer service and promote Bank’s products and services
• Ensure compliance with the Bank’s policies and regulatory requirements
• Perform all other tasks as required

Skills

Customer service

Communication

Problem solving

Numerical skills

Multitasking

Education

Bachelor's degree

Tools

MS Office

Banking software

Job description

BDO Unibank, Inc. is the Philippines’ leading full-service bank, offering a wide range of financial and digital banking services.

The Client Service Associate role supports accurate processing of transactions at the counter, including deposits, withdrawals, payments, and currency exchanges, while delivering reliable customer service in a fast-paced environment. Based in Dumaguete, the position emphasizes compliance with bank policies, effective communication, and numerical accuracy as you assist