Banking Client Service Specialist

BDO Unibank; Caloocan; On-site; PHP 300,000 - 450,000; Full time

Job summary

BDO Unibank, Inc. is the Philippines’ leading full‑service bank, offering a wide range of financial and digital banking services.

The Client Service Associate will handle over-the-counter transactions, including deposits, withdrawals, payments, remittances, and foreign exchange, ensuring accuracy and timely processing. The role emphasizes strong customer service, adherence to policy, and willingness to work onsite in Caloocan.

Qualifications

• Bachelor’s degree relevant to the job, preferably Business course.
• At least one year experience in branch operations in a commercial or universal bank, but open to fresh graduates.
• Required Skill: Communicates clearly and effectively.
• Willing to work onsite in Caloocan Area.

Responsibilities

• Performs start and end of day banking activities in line with approved processes and standards.
• Provides appropriate customer service to the clients of the Bank; may include but not limited to promoting /offering bank’s products and services.
• Performs other duties that may be required from time to time.
• Ensure compliance with Banks policies, procedures and regulatory requirements.

Skills

Clear communication

Education

Bachelor's degree in Business or relevant field

Job description

BDO Unibank, Inc. is the Philippines’ leading full‑service bank, offering a wide range of financial and digital banking services.

The Client Service Associate will handle over-the-counter transactions, including deposits, withdrawals, payments, remittances, and foreign exchange, ensuring accuracy and timely processing. The role emphasizes strong customer service, adherence to policy, and willingness to work onsite in Caloocan.