Customer Experience Specialist - Path to CX Leadership

magic; Philippines; On-site; PHP 300,000 - 420,000; Full time

Job summary

Magic is seeking a CX Associate to power our customer-centric mission. You will work with a high-performing team to deliver a best-in-class experience, ensuring every interaction with our brand is seamless, empathetic, and efficient.

This role is more than a support position; you will bridge customers and our clinical team, and there is a clear trajectory toward future CX Leadership opportunities within the company for top performers.

Responsibilities

• Act as heart of our customer-centric mission, ensuring interactions are seamless and empathetic.
• Bridge between customers and our clinical team to support a high-performing CX operation.

Job description

Magic is seeking a CX Associate to power our customer-centric mission. You will work with a high-performing team to deliver a best-in-class experience, ensuring every interaction with our brand is seamless, empathetic, and efficient.

This role is more than a support position; you will bridge customers and our clinical team, and there is a clear trajectory toward future CX Leadership opportunities within the company for top performers.