Customer Experience Champion

Neksjob Philippines; Pasig; On-site; PHP 223,200 - 334,800; Full time

Job summary

A customer service firm in Metro Manila is seeking individuals to assist customers with inquiries via phone, email, and chat. Responsibilities include documenting interactions and working collaboratively to enhance service delivery. A High School diploma is required, and no prior experience is needed as training will be provided. Candidates should have strong English communication skills and a friendly, collaborative attitude.

Qualifications

• High School or Senior High School diploma required.
• No prior experience necessary; on-the-job training provided.
• Friendly, patient, and adaptable; excellent communication and interpersonal skills.

Responsibilities

• Assist customers with inquiries and issues via phone, email, and chat.
• Document interactions and maintain accurate records in the system.
• Collaborate with team members to improve service delivery.

Skills

Proficient in English

Customer service skills

Problem-solving skills

Education

High School or Senior High School diploma

Job description

A customer service firm in Metro Manila is seeking individuals to assist customers with inquiries via phone, email, and chat. Responsibilities include documenting interactions and working collaboratively to enhance service delivery. A High School diploma is required, and no prior experience is needed as training will be provided. Candidates should have strong English communication skills and a friendly, collaborative attitude.