Customer Experience Associate (Salesforce CRM)

Beauty For U Int Opc; Makati; On-site; PHP 223,200 - 334,800; Full time

Job summary

A dynamic customer service company in Makati is seeking a customer service representative to manage customer calls, ensure excellent service, and document customer interactions. Candidates should have a high school diploma and 1-3 years of experience in customer service, proficient in English and Salesforce, with strong communication skills. This role offers a fast-paced environment and opportunities for growth.

Qualifications

• 1-3 years of experience in customer service.
• Strong problem-solving skills required.
• Must maintain a positive attitude.

Responsibilities

• Handle inbound and outbound customer calls professionally.
• Document interactions with customers accurately in the CRM.
• Collaborate with team members to enhance customer satisfaction.

Skills

Customer Service

Problem-solving

Organizational skills

Communication skills

English Language Proficiency

Education

High school diploma or equivalent

Tools

Salesforce

Job description

A dynamic customer service company in Makati is seeking a customer service representative to manage customer calls, ensure excellent service, and document customer interactions. Candidates should have a high school diploma and 1-3 years of experience in customer service, proficient in English and Salesforce, with strong communication skills. This role offers a fast-paced environment and opportunities for growth.