Customer Care Specialist - Training Provided

Kmdc Employment Services; Metro Manila; On-site; PHP 201,000 - 312,000; Full time

Job summary

Kmdc Employment Services is hiring for a customer service role in an office setting in the Philippines. You will respond to customer inquiries via phone and chat, provide product information, and work to resolve issues while keeping customer records accurate.

Applicants should have a Bachelor's degree in any field; training will be provided. Shift work may be required, and a patient, empathetic attitude is valued.

Qualifications

• Bachelor's degree in any field.
• No prior experience required; training will be provided.
• Good English communication skills, strong customer service orientation.

Responsibilities

• Handle customer inquiries via phone and chat.
• Provide product information and resolve issues.
• Maintain customer records and ensure data accuracy.
• Collaborate with team members to enhance service quality.
• Follow company policies and procedures to ensure customer satisfaction.

Skills

Good English communication skills

Customer service orientation

Education

Bachelor's degree in any field

Job description

Kmdc Employment Services is hiring for a customer service role in an office setting in the Philippines. You will respond to customer inquiries via phone and chat, provide product information, and work to resolve issues while keeping customer records accurate.

Applicants should have a Bachelor's degree in any field; training will be provided. Shift work may be required, and a patient, empathetic attitude is valued.