Customer Care Specialist | Paid Training & Career Growth

Bpo Hiring; Muntinlupa; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

Paid Training

Competitive Salary + Bonuses

HMO and Other Benefits

Career Growth Opportunities

Fun and Supportive Team Environment

Job summary

Bpo Hiring in the Philippines is seeking customer-focused Call Center Agents to join our growing team. You will handle inquiries, provide product and service details, and ensure every customer has a positive experience.

Key responsibilities include managing incoming calls, resolving issues promptly, updating accounts, and documenting interactions. Applicants should be on-site in Metro Manila and have at least a high school diploma with strong communication skills.

Qualifications

• Willing To Work On Site
• Basic computer literacy
• Good Communication skills
• Education: At least High School or Senior High School Graduate

Responsibilities

• Manage incoming calls with professionalism and courtesy
• Assist customers by providing product and service details
• Address and resolve issues promptly and accurately
• Handle account updates, service requests, and related transactions
• Keep records updated and document customer interactions
• Adhere to company policies, scripts, and performance standards

Skills

Customer service mindset

Communication skills

Problem solving

Education

High School Diploma or equivalent

Job description

Bpo Hiring in the Philippines is seeking customer-focused Call Center Agents to join our growing team. You will handle inquiries, provide product and service details, and ensure every customer has a positive experience.

Key responsibilities include managing incoming calls, resolving issues promptly, updating accounts, and documenting interactions. Applicants should be on-site in Metro Manila and have at least a high school diploma with strong communication skills.