Customer Service Agent — Paid Training & Growth

Bpo Hiring; Makati; On-site; PHP 279,000 - 446,000; Full time

Benefits offered by this job

Paid Training

Competitive Salary + Bonuses

HMO and Other Benefits

Career Growth Opportunities

Fun and Supportive Team Environment

Job summary

Bpo Hiring in Makati, Philippines is seeking customer-focused Call Center Agents to join our growing team. You will handle customer inquiries, provide information about products and services, resolve concerns efficiently, and ensure every customer enjoys a positive experience.

Key responsibilities include managing incoming calls with professionalism, assisting customers with product and service details, addressing issues promptly, updating records, and adhering to company policies and scripts.

Qualifications

• Willing to work on site.
• Education: at least High School or Senior High School graduate.
• Basic computer literacy.
• Good communication skills.

Responsibilities

• Handle incoming calls with professionalism and courtesy.
• Assist customers by providing product and service details.
• Address and resolve issues promptly and accurately.
• Handle account updates, service requests, and related transactions.
• Keep records updated and document customer interactions.
• Adhere to company policies, scripts, and performance standards.

Skills

Good communication skills

Basic computer literacy

Customer-focused

Education

High School diploma or Senior High School graduate

Job description

Bpo Hiring in Makati, Philippines is seeking customer-focused Call Center Agents to join our growing team. You will handle customer inquiries, provide information about products and services, resolve concerns efficiently, and ensure every customer enjoys a positive experience.

Key responsibilities include managing incoming calls with professionalism, assisting customers with product and service details, addressing issues promptly, updating records, and adhering to company policies and scripts.