Customer Care Specialist: Elevate Client Experience

Hydropure Tech Philippines Corporation; Makati; On-site; PHP 334,800 - 502,200; Full time

Benefits offered by this job

Comprehensive Health Insurance

15 days of leave credits

Yearly Salary Adjustments

End-of-Year Bonus

Overtime Pay

Training & Development Programs

Job summary

A leading water solutions company in Metro Manila is seeking a Customer Care Representative to maintain client relations. The ideal candidate will have 3-4 years of customer service experience and a background in related fields. Responsibilities include managing client complaints, maintaining client databases, and collaborating with internal teams. This role offers competitive perks including health insurance and performance bonuses.

Qualifications

• Minimum 3-4 years’ experience in Customer Service or related field.
• Flexible team player with excellent interpersonal skills.
• Must be prompt and capable of managing multiple tasks.

Responsibilities

• Maintain a database of service history for each client.
• Manage client complaints professionally and promptly.
• Collaborate with the purchasing team for service requests.

Skills

Customer Service experience

Interpersonal skills

Time management

Resourcefulness

Education

Degree in Marketing, Sales, Business Administration or related field

Job description

A leading water solutions company in Metro Manila is seeking a Customer Care Representative to maintain client relations. The ideal candidate will have 3-4 years of customer service experience and a background in related fields. Responsibilities include managing client complaints, maintaining client databases, and collaborating with internal teams. This role offers competitive perks including health insurance and performance bonuses.