Customer Care Specialist — Bonuses & Equity Plan

Recruitify_HR; Davao de Oro; On-site; PHP 304,668 - 364,932; Full time

Benefits offered by this job

Equity Incentive Plan

Performance Bonus

Annual Company Trip

Free Meals

Sleeping Quarters

Job summary

A recruitment service is seeking Call Center Associates in Davao de Oro. Candidates should hold a diploma and possess 1-3 years of experience in call centers. Responsibilities include handling customer calls, resolving inquiries, and documenting interactions. Excellent communication and problem-solving skills are a must. This role offers competitive pay up to 30K PHP monthly, along with health benefits and bonuses.

Qualifications

• 1-3 years of experience in a call center or customer service role.
• Ability to manage multiple tasks in a fast-paced environment.
• Strong customer-oriented attitude.

Responsibilities

• Handle inbound and outbound customer calls professionally.
• Provide accurate information and resolve customer inquiries efficiently.
• Document all interactions in the customer relationship management system.
• Assist in achieving team and individual sales targets.
• Collaborate with team members to improve service quality.

Skills

Excellent communication skills

Interpersonal skills

Problem-solving skills

Education

Diploma in any relevant field

Job description

A recruitment service is seeking Call Center Associates in Davao de Oro. Candidates should hold a diploma and possess 1-3 years of experience in call centers. Responsibilities include handling customer calls, resolving inquiries, and documenting interactions. Excellent communication and problem-solving skills are a must. This role offers competitive pay up to 30K PHP monthly, along with health benefits and bonuses.