Customer Care Representative (Medical Allied) l Boracay

Maxicare Health Care; Aklan; On-site; PHP 223,000 - 335,000; Full time

Benefits offered by this job

Up to 15th Month Pay

Rice Subsidy

Medicine Benefit

HMO Coverage

Life Insurance

Convertible Leave Credits

Job summary

Maxicare Health Care is seeking a Customer Care Representative (CCR) to join our Primary Care team. You’ll work with doctors and clinic staff to assist patients, coordinate daily activities, and help keep clinic operations running smoothly.

The ideal candidate is a strong communicator who enjoys helping people and thrives in a fast-paced, team-oriented environment. Responsibilities include front desk support, verifying details, recording vitals, ECGs, scheduling, and documentation.

Qualifications

• Graduate of a medical-allied course (BS Nursing preferred).
• First Aid certification is an advantage.
• Experience in clinic operations is preferred.
• Strong communication and customer service skills.
• Computer literate, detail-oriented, and able to multitask.
• Willing to work on rotational shifts (5 days a week, with varying rest days).

Responsibilities

• Welcome and assist patients at the front desk.
• Verify patient details and HMO coverage.
• Record vital signs and prepare patients for consultation.
• Perform ECGs and endorse results to the physician.
• Assist with scheduling, inquiries, and documentation.
• Submit daily reports and maintain clinic supplies.
• Support doctors during consultations and patient care.
• Address patient feedback and follow clinic protocols.

Skills

Customer service

Communication

Multitasking

Computer literacy

Healthcare knowledge

Education

BS Nursing

First Aid certification

Tools

ECG machines

Job description

We are looking for a Customer Care Representative (CCR) to join our Primary Care team. You’ll work closely with our doctors and clinic team to assist patients, coordinate daily activities, and help keep clinic operations running smoothly. If you’re a great communicator who enjoys helping people and thrives in a fast-paced, team-oriented environment, we’d love to have you on board!

Daily Responsibilities

• Welcome and assist patients at the front desk

• Verify patient details and HMO coverage

• Record vital signs and prepare patients for consultation

• Perform ECGs and endorse results to the physician

• Assist with scheduling, inquiries, and documentation

• Submit daily reports and maintain clinic supplies

• Support doctors during consultations and patient care

• Address patient feedback and follow clinic protocols

Qualifications

• Graduate of any medical-allied course (BS Nursing preferred)

• Basic First Aid certification is an advantage

• Experience in clinic operations is preferred

• Strong communication and customer service skills

• Computer literate, detail-oriented, and able to multitask

• Willing to work on rotational shifts (5 days a week, with varying rest days)

What We Offer

• Up to 15th Month Pay

• Quarterly Rice Subsidy

• Medicine Benefit

• HMO Coverage

• Life Insurance

• Convertible Leave Credits

Note: If you’ve applied with us recently and were not selected, we kindly encourage you to reapply after six (6) months.

Join us and be part of a team that makes a difference in everyday healthcare.