Customer Care Pro - Quick, Empathetic Support & Bonus

Recruitify_HR; Angeles; On-site; PHP 290,000 - 424,000; Full time

Benefits offered by this job

Equity Incentive Plan

Performance Bonus

Free Meals

Annual Company Trip

Sleeping Quarters

Job summary

A customer service firm in Pampanga is seeking a professional committed to providing exceptional customer support. The role requires responding to inquiries via phone, email, and chat, assisting with product information, and maintaining customer records. Candidates should have a Bachelor’s degree and 1-3 years of experience in a related field. Individuals with strong communication and interpersonal skills will thrive in this fast-paced environment. We offer a competitive benefits package.

Qualifications

• Bachelor’s degree in a relevant field or equivalent experience.
• 1-3 years of experience in customer service or a related field.
• Patience and empathy when dealing with customers.

Responsibilities

• Provide exceptional customer service by responding to inquiries.
• Assist customers with product inquiries and troubleshooting.
• Maintain accurate records of customer interactions.

Skills

Strong communication skills

Interpersonal skills

Proficient in CRM software

Education

Bachelor’s degree in a relevant field

Job description

A customer service firm in Pampanga is seeking a professional committed to providing exceptional customer support. The role requires responding to inquiries via phone, email, and chat, assisting with product information, and maintaining customer records. Candidates should have a Bachelor’s degree and 1-3 years of experience in a related field. Individuals with strong communication and interpersonal skills will thrive in this fast-paced environment. We offer a competitive benefits package.