Customer Care Associate (Rolling Intake)

University of St. La Salle; Quezon City; On-site; PHP 240,000 - 480,000; Full time

Benefits offered by this job

Direct Hiring

Regular Working Hours

Job Regularization

Perfect Attendance Bonus

Employee Referral Program

Health Card / HMO

Personal Accident Insurance

Profit Sharing (Non-sales) / Commis s

Convertible Vacation / Sick Leaves

Car Plan (for tenured Supervisors &amp

Managers)

Job summary

University of St. La Salle in Quezon City is seeking a customer‑focused professional with a degree in Computer Science or Information Technology to join our team. You will be the primary contact for dealers and customers, coordinate product status, and handle document circulation with accuracy.

The role emphasizes teamwork, attention to detail, and excellent written and spoken communication. Experience with service centers or direct customer interactions is a plus; there are direct hiring,

Qualifications

• Must have good oral and written communication skills.
• Customer service-oriented, flexible, hard working and focused.
• Must be a good team player.
• Must be organized and with keen attention to details.
• Experience in dealing with customers/dealers directly is a plus.
• Experience working in service centers is a plus.

Responsibilities

• Will act as the primary contact person with dealers and customers.
• Will be in-charge of timely coordination of the status of our products.
• Will be in-charge of handling and circulation of the documents.
• Will do status reports and others that are required by the immediate head.
• Will handle phone and email coordination and support to the customers.

Education

Bachelor's Degree in Computer Science, Information Technology or its equivalent

Job description

Qualifications & experience

• Candidate must possess at least a Bachelor's Degree in Computer Science, Information Technology or its equivalent.
• Must have good oral and written communication skills.
• Customer service-oriented, flexible, hard working and focused.
• Must be a good team player.
• Must be organized and with keen attention to details.
• Experience in dealing with customers/dealers directly is a plus.
• Experience working in service centers is a plus.

Tasks & responsibilities

• Will act as the primary contact person with dealers and customers.
• Will be in-charge of timely coordination of the status of our products.
• Will be in-charge of handling and circulation of the documents.
• Will do status reports and others that are required by the immediate head.
• Will handle phone and email coordination and support to the customers.

Benefits

• Direct Hiring
• Regular Working Hours
• Job Regularization
• Perfect Attendance Bonus
• Employee Referral Program
• Health Card / HMO
• Personal Accident Insurance
• Profit Sharing (Non-sales) / Commissions (Sales)
• Convertible Vacation / Sick Leaves
• Car Plan (for tenured Supervisors & Managers)