Customer Care Associate | Banking & Income Payments

Cognizant; Taguig; On-site; PHP 290,000 - 424,000; Full time

Job summary

Cognizant Philippines is hiring for an entry-level BPO voice role in Taguig. Open to HS graduates with at least 18 months of BPO voice experience and a background in life insurance is preferred but not required. The position requires night shifts and onsite work at McKinley Hill.

Strong English communication skills are essential, and you will join a global leader delivering digital-era services. Grow with Cognizant through clear career paths, continuous learning, and opportunities to advance

Qualifications

• At least 18 months BPO voice experience
• Life Insurance background is preferred but not required
• Willingness to work night shift
• Must be willing to work onsite in McKinley Hill, Taguig City
• Excellent verbal and written English communication skills

Skills

Excellent verbal and written English

Education

High school graduate (Old Curriculum)

Job description

Cognizant is a global organization serving clients across multiple industries with a deep set of offerings provided by our practice areas and supported by corporate and enabling functions. Employing roughly 270,000 talented associates worldwide, Cognizant is dedicated to anticipating and solving clients’ toughest problems and enabling them to thrive in the digital era. Join us and Be Cognizant!

Qualifications:

• Open to HS Graduates (Old Curriculum)
• With at least 18 months BPO voice experience
• Life Insurance background is preferred but not required.
• Willingness to work on night shift
• Must be willing to work onsite in McKinley Hill, Taguig City
• Excellent verbal and written English communication skills

Why Join Us:

At Cognizant, we don’t just offer jobs—we build careers that thrive in the digital era.

• Growth That Matters – Clear career paths, continuous learning, and opportunities to move into leadership or specialized roles. You’re not just filling a seat—you’re building a future.
• Support That Empowers – A collaborative culture where your voice is heard, your ideas matter, and your well‑being is prioritized through strong benefits and work-life balance.
• Impact That Inspires – Work on global accounts that shape industries, influence millions of users, and give you a sense of purpose beyond the paycheck.

Your future starts here—grow, thrive, and make an impact with Cognizant.