Bank and Income - Customer Support Specialist

Cognizant Technology Solutions Philippines Inc.; Philippines; On-site; PHP 254,000 - 304,000; Full time

Job summary

Cognizant Philippines is seeking an approachable, night-shift capable associate for BPO voice support. Open to HS graduates with at least 18 months of BPO voice experience and strong English communication.

Life Insurance background is a plus but not required. You will work onsite at McKinley Hill, Taguig City, and join a team that values growth, collaboration, and delivering quality service to global clients.

Qualifications

• Open to HS Graduates (Old Curriculum).
• With at least 18 months BPO voice experience.
• Life Insurance background is preferred but not required.
• Willingness to work on night shift.
• Must be willing to work onsite in McKinley Hill, Taguig City.
• Excellent verbal and written English communication skills.

Skills

BPO experience

English communication

Night shift readiness

Onsite work

Education

High School Graduate (Old Curriculum)

Job description

Cognizant is a global organization serving clients across multiple industries with a deep set of offerings provided by our practice areas and supported by corporate and enabling functions. Employing roughly 270,000 talented associates worldwide, Cognizant is dedicated to anticipating and solving clients’ toughest problems and enabling them to thrive in the digital era. Join us and Be Cognizant!

Qualifications:

• Open to HS Graduates (Old Curriculum)

• With at least 18 months BPO voice experience

• Life Insurance background is preferred but not required.

• Willingness to work on night shift

• Must be willing to work onsite in McKinley Hill, Taguig City

• Excellent verbal and written English communication skills

Why Join Us:

At Cognizant, we don’t just offer jobs—we build careers that thrive in the digital era.

• Growth That Matters – Clear career paths, continuous learning, and opportunities to move into leadership or specialized roles. You’re not just filling a seat—you’re building a future.

• Support That Empowers – A collaborative culture where your voice is heard, your ideas matter, and your well-being is prioritized through strong benefits and work-life balance.

• Impact That Inspires – Work on global accounts that shape industries, influence millions of users, and give you a sense of purpose beyond the paycheck.

Your future starts here—grow, thrive, and make an impact with Cognizant.