Bank and Income - Customer Service Representative

Cognizant; Taguig; On-site; PHP 268,000 - 357,000; Full time

Job summary

Cognizant in the Philippines is hiring for a BPO voice associate who can deliver clear English communication and handle customer interactions on night shifts. Open to HS graduates with at least 18 months in BPO voice roles, life insurance background is preferred but not required, and you will work onsite in McKinley Hill, Taguig City.

This role offers a career path with growth, supportive culture, and the chance to contribute to global accounts while developing relevant skills in a dynamic

Qualifications

• Open to HS Graduates (Old Curriculum).
• With at least 18 months BPO voice experience.
• Life Insurance background is preferred but not required.
• Willingness to work on night shift.
• Must be willing to work onsite in McKinley Hill, Taguig City.
• Excellent verbal and written English communication skills.

Skills

English communication

Night shift adaptability

Education

High School Diploma (Old Curriculum)

Job description

Cognizant is a global organization serving clients across multiple industries with a deep set of offerings provided by our practice areas and supported by corporate and enabling functions. Employing roughly 270,000 talented associates worldwide, Cognizant is dedicated to anticipating and solving clients’ toughest problems and enabling them to thrive in the digital era. Join us and Be Cognizant!

Qualifications:

• Open to HS Graduates (Old Curriculum)
• With at least 18 months BPO voice experience
• Life Insurance background is preferred but not required.
• Willingness to work on night shift
• Must be willing to work onsite in McKinley Hill, Taguig City
• Excellent verbal and written English communication skills

Why Join Us:

At Cognizant, we don’t just offer jobs—we build careers that thrive in the digital era.

• Growth That Matters – Clear career paths, continuous learning, and opportunities to move into leadership or specialized roles. You’re not just filling a seat—you’re building a future.
• Support That Empowers – A collaborative culture where your voice is heard, your ideas matter, and your well-being is prioritized through strong benefits and work-life balance.
• Impact That Inspires – Work on global accounts that shape industries, influence millions of users, and give you a sense of purpose beyond the paycheck.

Your future starts here—grow, thrive, and make an impact with Cognizant.