Customer Advisor

Healthy Options; Makati; On-site; PHP 240,000 - 360,000; Full time

Benefits offered by this job

Mentoring program

In-house trainings

Leadership development program

Above industry compensation

Job summary

Healthy Options is hiring for a customer-focused role in Manila region. The successful candidate will join Asia's largest all-natural product retailer for 30 years, delivering superior service and product knowledge in-store.

The position requires a Bachelor's degree, strong communication and interpersonal skills, and a healthy lifestyle. Onsite work in one of our stores is required, with opportunities for on-the-job training and career growth.

Qualifications

• Bachelor's degree in any course; graduates from medical field is an advantage.
• Experience in retail is an advantage.
• Excellent communication and interpersonal skills.
• Strong customer service orientation, assertiveness, and confidence.
• Living a healthy lifestyle and is a non-smoker.
• Must be willing to work onsite in stores.

Responsibilities

• Provide superior customer service by understanding customers' health conditions and requirements.
• Answer queries and provide complete and accurate product information and benefits carried by the company.
• Generate sales and assist in retail operations management.
• Perform other administrative tasks that may be assigned by the Store Executive.
• Participate in all improvement and engagement programs and initiatives implemented in the store.

Skills

Excellent communication

Interpersonal skills

Customer service orientation

Assertiveness and confidence

Non-smoker

Education

Bachelor's degree in any course

Medical field background advantageous

Job description

Our vision is to have a healthier world where people take responsibility for their own health and the planet.

Since our first store opened at Shangri-La mall in 1995, our customer advisors have dedicated themselves to achieving our vision through educating and empowering our customers. The success in establishing Healthy Options as the premier all natural products store chain in the country has been made possible by our dedicated people.

To build on this success, we will continue to focus on providing world-class customer experience and innovative natural products and services.

Join us to continue and expand the contribution Healthy Options is!

Job Description

• Provide superior customer service by understanding customers' health conditions and requirements.
• Answer queries and provide complete and accurate product information and benefits carried by the company.
• Generate sales and assist in retail operations management.
• Perform other administrative tasks that may be assigned by the Store Executive.
• Participate in all improvement and engagement programs and initiatives implemented in the store.

Why Join Us?

• Be part of Asia's largest all-natural product retailer for 30 years!
• Enjoy our beautiful and employee-friendly stores/office, with cute office pets in our HQ.
• Experience on-the-job skill development and mentoring program.
• Learn from our in-house and external trainings.
• Grow and challenge yourself to join our leadership development program.
• Work in a Company that values an entrepreneurial mindset on the job.
• Feel secure in our above industry compensation package.
• Join an organization that has a high retention rate, where people love where they work.

Minimum Qualifications

• Bachelor's Degree of any course, graduates from any Medical field (Pharmacy, Nutrition, Nursing, etc) is an advantage.
• Experience in retail is an advantage.
• Excellent communication and interpersonal skills.
• Strong customer service orientation, assertiveness, and confidence.
• Living a healthy lifestyle and is a non-smoker.
• Must be willing to work onsite in one of our stores