(CEBU) Customer Health Advisor (Fresh Graduate)

Peregrine; Cebu City; On-site; PHP 201,000 - 290,000; Full time

Job summary

Peregrine Cebu City is hiring a Store Associate to join Asia’s leading all-natural product retailer. You will provide superior customer service by understanding customers' health conditions and requirements and by delivering complete product information and benefits.

This role covers generating sales and supporting retail operations, plus participating in store improvement and engagement programs. The ideal candidate has excellent communication, strong customer service orientation,

Qualifications

• Bachelor's degree in any field; medical fields preferred are a plus.
• Retail experience is an advantage.
• Excellent communication and interpersonal skills.
• Strong customer service orientation, assertiveness and confidence.
• Must be willing to work onsite in stores.
• Non-smoker and healthy lifestyle.

Responsibilities

• Provide superior customer service by understanding customers' health conditions and requirements.
• Answer queries and provide complete and accurate product information and benefits carried by the company.
• Generate sales and assist in retail operations management.
• Perform other administrative tasks that may be assigned by the Store Executive.
• Participate in all improvement and engagement programs and initiatives implemented in the store.

Skills

Excellent communication

Interpersonal skills

Customer service

Assertiveness

Confidence

Education

Bachelor's degree

Job description

About the job

Our vision is to have a healthier world where people take responsibility for their own health and the planet.

Since our first store opened at Shangri-La mall in 1995, our customer advisors have dedicated themselves to achieving our vision through educating and empowering our customers. The success in establishing Healthy Options as the premier all natural products store chain in the country has been made possible by our dedicated people.

To build on this success, we will continue to focus on providing world-class customer experience and innovative natural products and services.

Job Description

• Provide superior customer service by understanding customers' health conditions and requirements.

• Answer queries and provide complete and accurate product information and benefits carried by the company.

• Generate sales and assist in retail operations management.

• Perform other administrative tasks that may be assigned by the Store Executive.

• Participate in all improvement and engagement programs and initiatives implemented in the store.

Why Join Us?

• Be part of Asia’s largest all-natural product retailer for 30 years!

• Enjoy our beautiful and employee–friendly stores/office, with cute office pets in our HQ.

• Experience on-the-job skill development and mentoring program.

• Learn from our in-house and external trainings.

• Grow and challenge yourself to join our leadership development program.

• Work in a Company that values an entrepreneurial mindset on the job.

• Feel secure in our above industry compensation package.

• Join an organization that has a high retention rate, where people love where they work.

Minimum Qualifications

• Bachelor's Degree of any course, graduates from any Medical field (Pharmacy, Nutrition, Nursing, etc) is an advantage.

• Experience in retail is an advantage.

• Excellent communication and interpersonal skills.

• Strong customer service orientation, assertiveness, and confidence.

• Living a healthy lifestyle and is a non-smoker.

• Must be willing to work onsite in one of our stores