CSS Teller (Quezon City)

Security Bank Corporation; Quezon City; On-site; PHP 180,000 - 240,000; Full time

Job summary

Security Bank Corporation is seeking a Teller to support branch operations and deliver personalized service to clients. You will handle daily financial transactions, assess customer needs, and promote the bank's products and services to generate leads.

Fresh graduates are welcome to apply. The role emphasizes accurate processing, courteous interactions, and contributing to a productive branch environment.

Qualifications

• Graduate of a Bachelor’s Degree.
• Ability to understand and analyze numerical information.
• Ability to resolve customer issues and complaints.
• Polite and positive interactions with customers and teammates.
• Willingness to adopt new working methods for efficiency.

Responsibilities

• Daily processing of financial transactions within service standards.
• Assess customer needs and refer complaints to Branch Manager for resolution.
• Promote bank products and services to generate leads.

Skills

Customer service

Numerical analysis

Problem solving

Communication skills

Efficiency improvement

Education

Bachelor's degree

Job description

About Security Bank

We are the Philippines' largest independent bank, having won countless awards over the years, including Philippines' Top Employer, named by Statista, and Best Bank for Diversity and Inclusion, awarded by Asiamoney. We’re changing how people bank. From the moment customers enter our branches to their experience online, we make them feel valued and empowered. Now, with more than 300+ branches nationwide, BetterBanking has become the gold standard in improving the banking lives of millions of Filipinos. But we’re far from done. In our constant pursuit of excellence and improvement, we create teams that support our business and each other.

The Role

As a Teller, you will handle administrative, operations, marketing and financial experience by supporting the branch business. When it comes to career growth, it is an opportunity to get valuable corporate experience while learning from seasoned veterans of a highly competitive field. As a member of the Branch Banking group, you will be at the forefront of giving personalized and quality service to our clients. From processing of financial transactions for bank clients to promoting the bank's products and services, the Teller will be instrumental in ensuring the efficiency of our branch business.

How You Will Contribute

• Daily processing of financial transactions within the service standards of the Bank (deposits, withdrawals, encashment, payments, etc.)
• Assessing customer needs and referring complaints to the Branch Manager for prompt resolution
• Promoting the bank’s products and services to generate leads

What We’re Looking For

• Graduate of a Bachelor’s Degree
• Able to understand and analyze numerical information and to make the right conclusions and decisions
• Ability to execute speedy and effective resolution of customer issues and complaints
• Ensures interactions with customers and team members are always polite and positive
• Actively seeks new ways of working to improve efficiency and productivity

Fresh graduates are welcome to apply!