CSR - Teller, Buendia - Dian Branch

Metrobank; Makati; On-site; PHP 167,000 - 279,000; Full time

Job summary

Metrobank is hiring for a Customer Service Representative- Teller in the Philippines. The role focuses on cash handling, deposits and withdrawals, fund transfers, and product sales, all while upholding service standards and risk controls.

You will develop customer-service and problem-solving skills under mentorship and have opportunities for growth within Metrobank’s Branch Banking Sector – South Metro Manila Region.

Qualifications

• Preferably graduate of business or finance course.
• Effective communication, presentation, and negotiation skills.
• Customer service oriented and able to work in a fast-paced, competitive environment.
• Fresh graduates and young professionals are welcome to apply.

Responsibilities

• Cash handling and processing of cash/check deposits, withdrawals, check encashment, closing of accounts; signature verification.
• Posts of all transaction adjustments to the Current Account/Savings Account (CA/SA) terminal at the start of banking day.
• Accepts and processes various fund transfers and remittances payments.
• Handles outward clearing operations.
• Sells the Bank’s and subsidiaries’ products and services.

Skills

Communication skills

Presentation skills

Negotiation skills

Customer service

Education

Business or Finance degree

Job description

Position Title: Customer Service Representative- Teller

Job Summary:

Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future and lead a fulfilling career. And with Metrobank's strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation's economic and social development.

With Metrobank, a meaningful life is within your reach!

• Cash handling and processing of cash/check deposits, withdrawals, check encashment, closing of accounts; signature verification.
• Posts of all transaction adjustments to the Current Account/Savings Account (CA/SA) terminal at the start of banking day.
• Accepts and processes various fund transfers and remittances payments.
• Handles outward clearing operations.
• Sells the Bank’s and subsidiaries’ products and services.

Role Exposure:

• Develop an in-depth understanding on the banking industry products, operations, and policies
• Develop your customer-service and problem-solving skills under the mentorship of industry experts
• Enjoy a rewarding career and build a competitive profile with the Philippines's Strongest Bank

Qualifications:

• Preferably graduate of business or finance course
• Effective communication, presentation, and negotiation skills
• Customer service oriented and able to work in a fast-paced, competitive environment
• Fresh graduates and young professionals are welcome to apply

Other Details:

Rank: Rank-and-File

Business Unit: Branch Banking Sector – South Metro Manila Region