CSR & TSR: Onsite Training, Tech Support & Growth

Gratitude Philippines; Western Visayas; On-site; PHP 201,000 - 290,000; Full time

Job summary

Transcom Bacolod is hiring Customer Service Representatives and Technical Support Representatives. We provide full paid training so you can start even with zero experience.

Join our onsite Bacolod City team to handle customer inquiries, provide technical assistance, resolve concerns professionally, and ensure high satisfaction. This position welcomes fresh graduates and first-time entrants seeking a path in the BPO industry.

Qualifications

• Must have good English communication skills.
• At least 18 years old.
• At least Senior High School Graduate.
• No BPO experience required—fresh grads welcome.
• Willing to work onsite in Bacolod City.
• Able to work on shifting schedules.

Responsibilities

• Handle customer inquiries and deliver excellent customer service
• Provide technical support assistance to customers
• Resolve customer concerns in a professional and efficient manner
• Ensure high customer satisfaction

Skills

English fluency

Education

SHS graduate

Job description

Transcom Bacolod is hiring Customer Service Representatives and Technical Support Representatives. We provide full paid training so you can start even with zero experience.

Join our onsite Bacolod City team to handle customer inquiries, provide technical assistance, resolve concerns professionally, and ensure high satisfaction. This position welcomes fresh graduates and first-time entrants seeking a path in the BPO industry.