CSR & TSR - No BPO Experience Needed | Transcom Bacolod

Gratitude Philippines; Negros Occidental; Presencial; PHP 246.000 - 357.000; Tempo integral

Benefícios oferecidos por esta vaga

Competitive salary package

Paid training from Day 1

HMO coverage and government-mandated b

Career growth opportunities with a全球 B

Supportive and fun work environment

Resumo da vaga

Transcom Bacolod is hiring Customer Service Representatives (CSR) and Technical Support Representatives (TSR). Fresh graduates welcomed. Onsite in Bacolod with shifting schedule.

Join a global BPO leader known for career growth and a supportive work environment. This role offers paid training from day one and competitive compensation. Ideal for graduates seeking their first BPO role, you will handle inquiries, provide basic technical support, and strive to meet service targets in a fast-paced,

Qualificações

• Strong English communication skills.
• Willing to work onsite in Bacolod on a shifting schedule.
• No prior BPO experience required; fresh graduates welcome to apply.
• Excellent interpersonal and problem-solving abilities.

Responsabilidades

• Handle customer inquiries via voice and deliver excellent customer service.
• Provide technical support and troubleshoot basic customer concerns.
• Resolve customer issues professionally and efficiently.
• Document customer interactions accurately.
• Meet performance and quality targets.

Conhecimentos

English communication

Customer service mindset

Attention to detail

Formação

Senior High School Graduate

College Level

College Graduate

Descrição da vaga

CSR & TSR - No BPO Experience Needed | Transcom Bacolod | Fresh Graduates Welcome*

*Company:* Transcom - Global BPO Leader

*Location:* Bacolod City (Onsite)

*Employment Type:* Full-time

*Industry:* BPO / Customer Service / Technical Support

*Salary:* Competitive Package + Paid Training

*Work Setup:* Onsite, Shifting Schedule

*Kickstart Your BPO Career with Transcom Bacolod!*

Transcom Bacolod is urgently hiring Customer Service Representatives (CSR) and Technical Support Representatives (TSR). This is perfect for fresh graduates and first-timers with no BPO experience!

*About Transcom:*

Join a global BPO leader known for its great work culture and fast career growth.

*Responsibilities:*

• - Handle customer inquiries via voice and deliver excellent customer service
• - Provide technical support and troubleshoot basic customer concerns
• - Resolve customer issues professionally and efficiently
• - Document customer interactions accurately
• - Meet performance and quality targets

*Qualifications:*

• - Good to excellent English communication skills
• - 18 years old and above
• - At least Senior High School Graduate / College Level / College Graduate
• - No BPO experience needed - fresh graduates and first-timers are highly encouraged to apply
• - Willing to work onsite in Bacolod on a shifting schedule
• - Can start ASAP

*Benefits & Perks:*

• - Competitive salary package
• - Paid training from Day 1
• - HMO coverage and government-mandated benefits
• - Career growth opportunities with a global BPO leader
• - Supportive and fun work environment