CSR & TSR: Fresh Grads Welcome — Onsite Training & Growth

Gratitude Philippines; Negros Occidental; On-site; PHP 246,000 - 357,000; Full time

Benefits offered by this job

Competitive salary package

Paid training from Day 1

HMO coverage and government-mandated b

Career growth opportunities with a全球 B

Supportive and fun work environment

Job summary

Transcom Bacolod is hiring Customer Service Representatives (CSR) and Technical Support Representatives (TSR). Fresh graduates welcomed. Onsite in Bacolod with shifting schedule.

Join a global BPO leader known for career growth and a supportive work environment. This role offers paid training from day one and competitive compensation. Ideal for graduates seeking their first BPO role, you will handle inquiries, provide basic technical support, and strive to meet service targets in a fast-paced,

Qualifications

• Strong English communication skills.
• Willing to work onsite in Bacolod on a shifting schedule.
• No prior BPO experience required; fresh graduates welcome to apply.
• Excellent interpersonal and problem-solving abilities.

Responsibilities

• Handle customer inquiries via voice and deliver excellent customer service.
• Provide technical support and troubleshoot basic customer concerns.
• Resolve customer issues professionally and efficiently.
• Document customer interactions accurately.
• Meet performance and quality targets.

Skills

English communication

Customer service mindset

Attention to detail

Education

Senior High School Graduate

College Level

College Graduate

Job description

Transcom Bacolod is hiring Customer Service Representatives (CSR) and Technical Support Representatives (TSR). Fresh graduates welcomed. Onsite in Bacolod with shifting schedule.

Join a global BPO leader known for career growth and a supportive work environment. This role offers paid training from day one and competitive compensation. Ideal for graduates seeking their first BPO role, you will handle inquiries, provide basic technical support, and strive to meet service targets in a fast-paced,