CSR - Teller, Baclaran Branch

Metrobank; Baclaran; Hybrid; PHP 180,000 - 240,000; Full time

Job summary

Metrobank is seeking a Customer Service Representative- Teller to handle cash transactions, deposits, and withdrawals with precision. You will process transfers, checks, and account closures, while verifying signatures and ensuring compliance with bank policies.

The role emphasizes strong communication, customer service skills, and the ability to work in a fast-paced environment. Fresh graduates or young professionals are welcome to apply.

Qualifications

• Must have a degree in business or finance.
• Strong verbal and written communication skills.
• Customer service oriented with a focus on accuracy.

Responsibilities

• Handle cash deposits, withdrawals, and checks with accuracy.
• Process transfers, remittances, and account actions like encashments.
• Perform signature verification and daily CA/SA processing.
• Explain bank products and services to customers and cross-sell where appropriate.
• Maintain high service standards and handle customer inquiries professionally.

Skills

Effective communication

Customer service

Negotiation

Problem solving

Education

Business or Finance degree

Job description

Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future and lead a fulfilling career. And with Metrobank's strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation's economic and social development.

With Metrobank, a meaningful life is within your reach!

Position Title: Customer Service Representative- Teller

Job Summary

• Cash handling and processing of cash/check deposits, withdrawals, check encashment, closing of accounts; signature verification.
• Posts of all transaction adjustments to the Current Account/Savings Account (CA/SA) terminal at the start of banking day.
• Accepts and processes various fund transfers and remittances payments.
• Handles outward clearing operations.
• Sells the Bank’s and subsidiaries’ products and services.

Role Exposure

• Develop an in-depth understanding on the banking industry products, operations, and policies
• Develop your customer-service and problem-solving skills under the mentorship of industry experts
• Enjoy a rewarding career and build a competitive profile with the Philippines's Strongest Bank

Qualifications

• Preferably graduate of business or finance course
• Effective communication, presentation, and negotiation skills
• Customer service oriented and able to work in a fast-paced, competitive environment
• Fresh graduates and young professionals are welcome to apply