CSR - Teller, Pasong Tamo Branch

Metrobank; Quezon City; Hybrid; PHP 201,000 - 290,000; Full time

Job summary

Metrobank is seeking a Customer Service Representative- Teller to handle cash transactions, deposits, withdrawals, and check encashment with accuracy. You will verify signatures, process transfers, and support outbound clearing operations while promoting the bank’s products and services.

The role focuses on delivering excellent customer service in a fast-paced environment, building product knowledge, and supporting customers with financial needs at Metrobank branches in the Philippines.

Qualifications

• Strong communication and interpersonal skills.
• Ability to present ideas clearly and persuasively.
• Customer-service oriented in a fast-paced environment.

Responsibilities

• Handle cash and process deposits, withdrawals, and check encashment.
• Verify signatures and close accounts as needed.
• Process fund transfers and remittances payments.
• Manage outward clearing operations.
• Promote the bank's products and services.

Skills

Effective communication

Presentation skills

Negotiation skills

Customer service orientation

Education

Business or finance degree

Job description

Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future and lead a fulfilling career. And with Metrobank's strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation's economic and social development.

With Metrobank, a meaningful life is within your reach!

Position Title: Customer Service Representative- Teller

Job Summary

• Cash handling and processing of cash/check deposits, withdrawals, check encashment, closing of accounts; signature verification.
• Posts of all transaction adjustments to the Current Account/Savings Account (CA/SA) terminal at the start of banking day.
• Accepts and processes various fund transfers and remittances payments.
• Handles outward clearing operations.
• Sells the Bank’s and subsidiaries’ products and services.

Role Exposure

• Develop an in-depth understanding on the banking industry products, operations, and policies
• Develop your customer-service and problem-solving skills under the mentorship of industry experts
• Enjoy a rewarding career and build a competitive profile with the Philippines's Strongest Bank

Qualifications

• Preferably graduate of business or finance course
• Effective communication, presentation, and negotiation skills
• Customer service oriented and able to work in a fast-paced, competitive environment
• Fresh graduates and young professionals are welcome to apply