CSR - Multiple Accounts - Concentrix San Lazaro Manila - PHP 22K-25.5K

Gratitude Philippines; Manila; Presencial; PHP 246.000 - 285.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

HMO

government benefits

performance incentives

Descripción de la vacante

Concentrix San Lazaro Manila is urgently hiring Customer Service Representatives for our Insurance, Healthcare, and Chat Blended accounts. Be assigned to an account that matches your experience!

We are focusing on candidates who can handle inquiries via phone and chat blended channels and deliver top-notch service to maintain high CSAT and KPIs. The position is onsite in San Lazaro, Manila with shifting schedules and a salary package of PHP 22,000–25,500.

Formación

• High School Graduate (old curriculum) / SHS Graduate / College Graduate accepted
• Minimum 6 months BPO experience required - any account
• Diploma must be available upon selection
• All Certificates of Employment (COEs) must be available and complete
• Good English communication skills
• Willing to work onsite in San Lazaro, Manila
• Amenable to work on shifting schedule
• Can start ASAP

Responsabilidades

• Provide customer support for Insurance / Healthcare accounts
• Handle inquiries via phone and chat blended channels
• Resolve concerns efficiently with excellent customer service
• Maintain high CSAT and meet performance metrics and KPIs

Conocimientos

Good English communication

Educación

High School / SHS / College accepted

Descripción del empleo

CSR - Multiple Accounts - Concentrix San Lazaro Manila - PHP 22K-25.5K - 6 Months bpo Exp Required*

*Company:* Concentrix - San Lazaro, Manila

*Location:* San Lazaro, Manila - Work Onsite (WFO)

*Accounts:* Insurance / Healthcare / Chat Blended Accounts

*Industry:* BPO / Insurance / Healthcare

*Work Setup:* Onsite | Full-time | Shifting Schedule

*Salary:* PHP 22,000 to PHP 25,500 Package

*Vacancies:* Mass Hiring - Multiple Accounts Available

About the Company

Concentrix San Lazaro Manila is mass hiring for CSRs. Multiple accounts open - Insurance, Healthcare, and Chat Blended. At least 6 months BPO experience required. Get matched to an account that fits your skills.

Job Description

We are urgently hiring Customer Service Representatives for our Insurance, Healthcare, and Chat Blended accounts. Be assigned to an account that matches your experience!

Key Responsibilities

• Provide customer support for Insurance / Healthcare accounts
• Handle inquiries via phone and chat blended channels
• Resolve concerns efficiently with excellent customer service
• Maintain high CSAT and meet performance metrics and KPIs

Qualifications

• High School Graduate (old curriculum) / SHS Graduate / College Graduate accepted
• Minimum 6 months BPO experience required - any account
• Diploma must be available upon selection
• All Certificates of Employment (COEs) must be available and complete
• Good English communication skills
• Willing to work onsite in San Lazaro, Manila
• Amenable to work on shifting schedule
• Can start ASAP

Benefits & Perks

• PHP 22,000 to PHP 25,500 salary package based on account and experience
• Multiple accounts to match your skills and experience
• Stable onsite work setup in San Lazaro, Manila
• Clear career growth and promotion opportunities with Concentrix
• HMO, government benefits, and performance incentives
• Work with a global CX leader