Crypto Onboarding & Sales Specialist

Coins.Ph; Central Visayas; On-site; PHP 350,000 - 600,000; Full time

Job summary

Coins is a leading crypto brand in The Philippines, regulated by the BSP, offering a mobile app to buy/sell cryptocurrencies and a wide range of financial services. The role focuses on collecting KYC docs, ensuring paperwork accuracy, and coordinating onboarding with cross-functional teams to streamline client setups.

You'll liaise between Sales and onboarding teams, maintain CRM records for real-time visibility, and conduct professional client follow-ups to obtain missing information while

Qualifications

• Bachelor’s degree in Business, Marketing, or any related field.
• 1–3 years of experience in sales, merchant acquisition, or business development — preferably in fintech, banking, or e-commerce.
• Fresh graduates with strong potential and a positive, can-do attitude are also welcome to apply.
• Ability to review complex data, identify discrepancies, and solve problems independently.
• Excellent verbal/written communication and presentation skills. You should be comfortable speaking with various stakeholders.
• Self-motivated, results-driven, and capable of working with minimal supervision. A strong customer service mindset is essential.

Responsibilities

• Document Coordination: Collect KYC (Know Your Customer) documents and service agreements from clients immediately after a sale is closed.
• Quality Control: Review all submitted paperwork for accuracy and completeness before passing them to the Partner Solutions team to prevent back-and-forth delays.
• Liaison Work: Act as the main point of contact between Sales (Field or AM) and the onboarding teams to track the status of new accounts.
• Pipeline Support: Maintain updated records in the CRM to ensure the sales team has real-time visibility on onboarding progress.
• Client Communication: Professional follow-ups with clients to retrieve missing information or clarify document requirements.

Skills

Communication skills

Problem-solving

Self-motivated

Customer service mindset

Education

Bachelor’s degree in Business, Marketing, or related field

Job description

Coins is a leading crypto brand in The Philippines, regulated by the BSP, offering a mobile app to buy/sell cryptocurrencies and a wide range of financial services. The role focuses on collecting KYC docs, ensuring paperwork accuracy, and coordinating onboarding with cross-functional teams to streamline client setups.

You'll liaise between Sales and onboarding teams, maintain CRM records for real-time visibility, and conduct professional client follow-ups to obtain missing information while