Cross-Functional Client Success Coordinator

Supporting Enterprises; Cebu City; On-site; PHP 280,000 - 360,000; Full time

Job summary

Supporting Enterprises is seeking a highly organized Client Success Coordinator to support smooth workflows across teams. The role requires coordinating with multiple departments, managing client tasks and reports, and ensuring accurate and timely information is communicated to the appropriate teams.

The candidate should have experience with Salesforce or other CRM tools, strong multitasking and planning skills, and excellent English communication.

Qualifications

• College-level education is preferred.
• Experience coordinating with multiple departments is required.
• Experience with Salesforce and other CRM tools is preferred.
• Knowledge of graphics & marketing best practices is a plus.
• Strong organizational skills, including multitasking and planning.
• Excellent English communication skills, verbal and written.
• Availability for Pacific Standard Time schedule and holidays when needed.

Responsibilities

• Collect data from performance calls, create tickets, and delegate to departments.
• Provide accurate data to teams to maintain smooth workflows.
• Generate and manage tasks and reports for clients and departments.
• Track task requests for internal teams.
• Perform ad-hoc duties as assigned by the head.

Skills

Cross-department coordination

CRM tools

English proficiency

Education

College-level education

Tools

Salesforce

Job description

Supporting Enterprises is seeking a highly organized Client Success Coordinator to support smooth workflows across teams. The role requires coordinating with multiple departments, managing client tasks and reports, and ensuring accurate and timely information is communicated to the appropriate teams.

The candidate should have experience with Salesforce or other CRM tools, strong multitasking and planning skills, and excellent English communication.