CRM Analyst III

Michael Page; Taguig; On-site; PHP 1,040,000 - 1,170,000; Full time

Benefits offered by this job

Comprehensive benefits package

Professional growth opportunities

Collaborative work environment

Participation in innovative projects

Job summary

A recruitment firm is seeking a skilled CRM Analyst III in Taguig to analyze customer data, develop CRM strategies, and create performance reports. The ideal candidate holds a degree in Marketing or Data Analytics and has at least 3 years of experience in a similar role. This position offers a competitive annual salary ranging from PHP 1,040,000 to PHP 1,170,000, along with opportunities for professional growth and a collaborative work environment in the financial services industry.

Qualifications

• Minimum 3 years experience as Data Analyst or Business Analyst.
• Experience working in the financial services industry is an advantage.

Responsibilities

• Analyze customer data to identify trends and opportunities.
• Develop CRM strategies to enhance customer retention.
• Create reports and dashboards for CRM performance.
• Collaborate with teams to align CRM initiatives.

Skills

Analytical skills

CRM platforms and tools experience

Data visualization skills

Attention to detail

Problem-solving abilities

Communication skills

Education

Degree in Marketing, Business Administration, or Data Analytics

Tools

Data visualization software

Job description

About Our Client

The hiring company is a large organization in the financial services industry, known for its innovative solutions and customer-focused approach. This company offers a collaborative environment where professionals can contribute to meaningful projects and develop their expertise.

Job Description

• Analyze customer data to identify trends, behaviors, and opportunities for improved engagement.
• Develop and implement CRM strategies to enhance customer retention and satisfaction.
• Collaborate with the Marketing & Agency team to optimize campaigns and drive customer loyalty.
• Create detailed reports and dashboards to track CRM performance and key metrics.
• Ensure data accuracy and integrity within the CRM system.
• Work closely with cross-functional teams to align CRM initiatives with business objectives.
• Provide insights and recommendations for improving customer experiences.
• Stay updated on industry trends and best practices in CRM and data analytics.

The Successful Applicant

• A degree in Marketing, Business Administration, Data Analytics, or a related field.
• Minimum 3 years experience as Data Analyst/Business Analyst.
• Strong analytical skills and experience with CRM platforms and tools.
• Proficiency in data visualization and reporting software.
• Excellent attention to detail and problem-solving abilities.
• Experience working in the financial services industry is an advantage.
• Ability to work collaboratively within a team environment.
• Strong communication skills to present data-driven insights effectively.

What's on Offer

• Competitive salary ranging from PHP 1040000 to PHP 1170000 annually.
• Opportunities for professional growth within a large organization.
• Collaborative and supportive work environment in BGC, Taguig.
• Chance to contribute to innovative projects in the financial services industry.
• Comprehensive benefits package (details to be discussed).

If you're ready to take your career to the next level as a CRM Analyst III in Taguig, apply now and join a company that values innovation and excellence.