As a Credit Specialist, you will process, assess, and evaluate sales orders to effectively manage and minimize credit risk for the company. Your role is vital to keeping our sales operations moving smoothly, ensuring that order releases are thoroughly validated and aligned with FELCO’s credit policies.
You will act as a key collaborator across departments—partnering closely with Sales, Supply Chain, and Collections—to resolve order holds, analyze accounts, and champion continuous process improvements.
Key Responsibilities
- Order Evaluation & Approval: Assess, evaluate, and approve customer sales orders efficiently, working within your assigned level of authority to protect the company's financial interests.
- Sales Alignment & Negotiation: Partner and negotiate with the Sales team to reach a consensus on held sales orders, utilizing the Sales Force Automation (SFA) system to manage order status.
- Cross-Functional Coordination: Collaborate closely with Sales, Supply Chain Management, and Collections to validate payments, purchase orders, and account balances for the timely release of orders.
- Process Improvement: Participate in continuous process improvement initiatives to enhance the efficiency, accuracy, and overall effectiveness of the credit evaluation, monitoring, and collection processes.
- Account Compliance: Monitor credit accounts and documentation regularly to ensure full alignment with regulatory standards and internal compliance requirements.
Skills Required
- Credit Assessment & Risk Evaluation: Solid understanding of credit risk control, with the ability to review account exposures and make sound credit decisions.
- Analytical Mindset: Strong capability to interpret financial statements, credit reports, and account histories to assess customer creditworthiness.
- Communication & Negotiation: Excellent interpersonal skills to confidently navigate discussions with internal stakeholders, align on held orders, and interact professionally with customers.
- Detail-Oriented & Organized: High level of precision and strong organizational habits to manage multiple credit accounts, track validations, and maintain flawless documentation.
- Independent & Time-Driven: Ability to work independently, prioritize tasks effectively in a fast-paced environment, and consistently meet strict operational deadlines.
- Tech Proficiency: Competence in utilizing credit management software, SFA systems, and reporting tools.