Credit Operations Analyst - Credit Operations, MariBank

Monee; Manila; On-site; PHP 420,000 - 640,000; Full time

Job summary

Monee, a leading digital payments and financial services provider in Southeast Asia, seeks a Credit Operations Analyst to join the Credit Operations team in Manila. The role focuses on loan processing, documentation accuracy, and ensuring regulatory compliance while supporting continuous improvement initiatives.

Ideal candidates have 1–2 years in credit operations or related fields, strong Excel skills, and are open to working in Ortigas/Mandaluyong.

Qualifications

• Graduate of a 4-year course with banking/finance relation preferred.
• Understanding of loan processing, credit policies and financial regulations.
• Experience in loans, fintech, banking or related financial services is desirable.

Responsibilities

• Review and process loan applications, including document prep and endorsement for approval.
• Ticket handling: monitor, resolve, and escalate loan processing and client inquiries for timely resolution.
• Ensure monthly submissions and resolve discrepancies in Credit Bureau reporting for accuracy and compliance.
• Liaise with internal stakeholders and clients as needed.
• Ensure accuracy and completeness of all credit docs per regulatory standards and policies.
• Maintain organized hard and digital documents for audit readiness.
• Create/update SOPs and assist in credit policy development for process improvements.

Skills

Loan processing

Credit policies

Financial regulations

MS Excel

Google Sheets

Fintech/Banking experience

Education

4-year degree

Tools

MS Excel

Google Sheets

Job description

Credit Operations Analyst - Credit Operations, MariBank

Experienced (Individual Contributor) Manila

About Monee

Monee is a leading digital payments and financial services provider in Southeast Asia, with a growing presence in Latin America. Its mission is to better the lives of individuals and businesses in the region with financial services through technology.

Monee delivers a comprehensive range of digital financial products and services, including mobile wallets, payment processing, credit, banking, and insurtech. By leveraging technology and strategic partnerships, Monee aims to drive greater digital financial inclusion, convenience, and accessibility for individuals and small businesses across Southeast Asia and Latin America.

Monee is part of Sea Limited, a global technology company.

Job Description

• Review and process loan applications, including document preparation, and endorsement for approval.
• Ticket handling, including monitoring, resolving, and escalating issues related to loan processing and client inquiries to ensure timely and efficient resolution.
• Ensure and conduct monthly submissions and resolve any discrepancies in Credit Bureau reporting, ensuring accuracy, compliance, and efficient, timely resolutions.
• Liaising with internal stakeholders and clients, as necessary.
• Ensure the accuracy and completeness of all credit documentation in accordance with regulatory standards and company policies.
• Maintain proper safekeeping and organization of physical and digital documents for audit readiness.
• Completion of adhoc tasks such as creating and updating of SOPs, assistance in credit policies and other assigned projects to support continuous improvement and operational excellence.

Requirements

• Graduate of any 4-year course (preferably in banking and finance or any related courses).
• At least 1 - 2 years experience as credit operations analyst or any related role.
• Experience in loans, fintech, banking, or equivalent financial services industry.
• Good understanding of loan processing, credit policies, and financial regulations.
• Proficiency in MS Excel and Google Sheets is a plus.
• Open to work in Ortigas, Mandaluyong City.