Credit Management Specialist (Shared Services)

HRTX; Taguig; On-site; PHP 450,000 - 660,000; Full time

Job summary

A shared services firm in Taguig is seeking an experienced Credit Management professional to oversee credit limit recommendations and monitor customer credit exposure. The ideal candidate should have a Bachelor's degree and at least 3 years of experience in Credit Management. Proficiency in SAP and Microsoft Excel is essential, along with strong communication skills. This is a full-time, onsite position with Monday to Friday, dayshift schedule.

Qualifications

• Bachelor's degree in a related field required.
• Minimum of 3 years experience in Credit Management.
• Strong knowledge of collections processes and credit policy.
• Experience working with global stakeholders.
• Proficiency in SAP and strong Microsoft Excel skills.
• Power BI experience is an advantage.
• Exposure to process improvement initiatives is an advantage.
• Strong written and verbal communication skills.

Responsibilities

• Assess and approve credit limit recommendations.
• Monitor customer credit exposure and support collections.
• Provide guidance on credit management practices.
• Escalate sensitive, key account, or complex credit issues to the appropriate level for timely resolution.
• Deliver high-quality customer service while ensuring compliance with internal controls, SOX requirements, and applicable legal and regulatory standards.
• Support team members as needed and contribute to continuous improvement initiatives within credit management processes.

Skills

Credit management

Customer service

Communication skills

Process improvement

Collections processes

Education

Bachelor's degree in Accounting, Finance, or Business Administration

Tools

SAP

Microsoft Excel

Power BI

Job description

Work Schedule: Monday to Friday - Dayshift, Full Onsite
Location: BGC, Taguig
Industry: Shared Services

Key Responsibilities:

• Assess, review, and approve credit limit recommendations, escalating high-risk or complex cases to management as appropriate.
• Monitor customer credit exposure and support collections and credit policy implementation to mitigate risk.
• Provide guidance on credit management practices and order referral processes to internal stakeholders.
• Escalate sensitive, key account, or complex credit issues to the appropriate level for timely resolution.
• Deliver high-quality customer service while ensuring compliance with internal controls, SOX requirements, and applicable legal and regulatory standards.
• Support team members as needed and contribute to continuous improvement initiatives within credit management processes.

Qualifications:

• Bachelors degree in Accounting, Finance, Business Administration, or a related field
• Minimum of 3 years experience in Credit Management
• Strong knowledge of collections processes and/or credit policy
• Experience working with global stakeholders
• Proficiency in SAP and strong Microsoft Excel skills
• Power BI experience is an advantage
• Exposure to process improvement initiatives is an advantage
• Strong written and verbal communication skills