Credit & Collections Lead

EBM Talent Bucket Inc.; Pasig; On-site; PHP 279,000 - 390,600; Full time

Job summary

A leading talent management firm is seeking an OTC Collections Specialist in Pasig, Philippines. The role focuses on managing customer accounts and ensuring timely collections, while also supporting cash flow improvement and customer satisfaction. Qualified candidates will hold a Bachelor's degree in a related field and have experience in credit and collections. Strong negotiation skills and proficiency in CRM systems are essential for success in this role.

Qualifications

• Bachelor's degree in Business or a related field, preferably with a financial background.
• Experience in credit and collections or customer service roles is required.
• Proven ability to work in fast-paced and high-volume settings.

Responsibilities

• Manage customer receivables while maintaining strong relationships.
• Negotiate payment terms based on customer situations.
• Monitor and improve collections-related KPIs.

Skills

Customer relationship management

Negotiation skills

Performance improvement

Education

Bachelor’s degree in Business or related field

Tools

CRM systems

SAP

Job description

A leading talent management firm is seeking an OTC Collections Specialist in Pasig, Philippines. The role focuses on managing customer accounts and ensuring timely collections, while also supporting cash flow improvement and customer satisfaction. Qualified candidates will hold a Bachelor's degree in a related field and have experience in credit and collections. Strong negotiation skills and proficiency in CRM systems are essential for success in this role.