Credit & Collection Associate

Robinsons Land Corp; Quezon City; On-site; PHP 260,000 - 460,000; Full time

Job summary

ROBINSONS LAND CORP in Metro Manila is seeking a Credit & Collection professional to assist with payment-related inquiries and coordinate with accounts management. The role emphasizes maintaining strong client relationships and timely payment follow-ups.

The ideal candidate has a finance-related degree and 1–3 years of experience, with strong communication and negotiation skills, and willingness to work on-site in Ortigas, Pasig.

Qualifications

• Has excellent communication and customer service skills.
• Organized and has keen attention to detail.
• Has confidence and negotiation skills.
• Willing to work on-site in Ortigas, Pasig.

Responsibilities

• Assist customers with after-sales concerns related to payment or collections.
• Handle after-sales concerns of clients/homeowners to provide assistance and solutions.
• Maintain professional relationship with clients and ensure quality service.
• Report to accounts managers on progress of clients' payment process.

Skills

Communication

Customer service

Attention to detail

Negotiation

Education

Bachelor's degree in finance-related field

Job description

GALLERIA CORPORATE CENTER, Quezon City, National Capital Region, Philippines

1 - 3 Years

Job Description

• Tasked to assist customers with after-sales concerns related to payment or collections.
• Handles after-sales concerns/issues/inquiries of clients/homeowners to provide assistance and solutions (i.e. payment-related concerns, follow-ups, and requests).
• Maintains excellent professional relationship with the clients, ensuring positive customer service provision.
• Reports to the accounts managers on the progress of clients' payment process for the unit.
• Responsible for monitoring past due accounts and sending of payment reminders and other collection notices.
• Reviews financial reports and monitor accounts to ensure payment issuance through coordinating with the relevant department/s.

Qualifications:

• Has a bachelor's degree in any finance-related course .
• Has 1-3 years of experience in credit & collection, accounts management, or similar roles.
• With excellent communication and customer service skills.
• Organized and has keen attention to detail.
• Has confidence and negotiation skills.
• Willing to work on-site in Ortigas, Pasig.

Job Snapshot

Updated Date

22-10-2026

Job ID

J_8143

Department

Finance - Credit & Collection

Location

Location GALLERIA CORPORATE CENTER, Quezon City, National Capital Region, Philippines