Credit and Collection Head - Makati CIty

Asticom Technology Inc; Makati; On-site; PHP 1,800,000 - 3,200,000; Full time

Job summary

Asticom Technology Inc in Makati City, Metro Manila is seeking an experienced Credit and Collection Head to oversee all accounts receivable, credit policy implementation, and collection activities. The role focuses on maintaining cash flow and financial stability across the organisation.

You will lead the credit/collections team, develop policies, monitor KPIs, and ensure compliance. Strong leadership, analytical skills, and knowledge of Philippine accounting standards are essential.

Qualifications

• Bachelor's degree in Accounting, Finance or related field; CPA/ACCA desirable.
• 5+ years' experience in credit and collection management, with 2–3 years in a supervisory role.
• Proven expertise in accounts receivable management, credit analysis and debt collection.

Responsibilities

• Lead and manage the credit and collections team with supervision and development.
• Develop and enforce credit policies to minimise risk while maintaining client relationships.
• Oversee accounts receivable: recording, reconciliation, and reporting of transactions.
• Assess creditworthiness and set appropriate credit limits for customers.
• Direct collection activities: follow-up on overdue accounts and negotiate terms.
• Monitor DSO, collection rates, and bad debt provisions.
• Prepare aging, collection metrics, and portfolio analysis reports for senior management.
• Collaborate with sales and operations to balance growth with prudent credit management.
• Investigate and resolve billing disputes promptly.
• Ensure compliance with policies, standards, and regulatory requirements.
• Implement systems and controls to support efficient operations.

Skills

Analytical skills

Problem-solving

Communication skills

Negotiation skills

Leadership

Attention to detail

Confidentiality

Education

Bachelor's degree in Accounting or Finance

CPA or ACCA desirable

Tools

Accounting software

ERP systems

Job description

We are seeking an experienced Credit and Collection Head to join our finance team in Makati City, Metro Manila.

As Credit and Collection Head, you will be responsible for overseeing all aspects of accounts receivable management, credit policy implementation, and collection activities. This role is critical to maintaining healthy cash flow and ensuring financial stability across the organisation.

Key Responsibilities

• Lead and manage the credit and collections team, providing supervision, guidance, and professional development opportunities

• Develop, implement, and enforce credit policies and procedures to minimise credit risk whilst maintaining positive customer relationships

• Oversee the accounts receivable function, ensuring accurate recording, reconciliation, and reporting of all transactions

• Manage credit evaluation and approval processes for new and existing customers, assessing creditworthiness and setting appropriate credit limits

• Direct collection activities, including follow-up on overdue accounts, negotiation of payment terms, and escalation of problematic accounts

• Monitor key performance indicators including Days Sales Outstanding (DSO), collection rates, and bad debt provisions

• Prepare regular reports on accounts receivable aging, collection metrics, and credit portfolio analysis for senior management

• Collaborate with sales and operations teams to balance business development objectives with prudent credit management

• Investigate and resolve customer disputes and billing discrepancies in a timely and professional manner

• Ensure compliance with company policies, accounting standards, and relevant regulatory requirements

• Implement and maintain appropriate systems and controls to support efficient credit and collection operations

What We're Looking For

• Bachelor's degree in Accounting, Finance, or a related field; professional qualifications such as CPA or ACCA are highly desirable

• Minimum 5 years' experience in credit and collection management, with at least 2-3 years in a supervisory or head of department role

• Proven expertise in accounts receivable management, credit analysis, and debt collection practices

• Strong knowledge of credit risk assessment, credit policies, and collection strategies

• Excellent analytical and problem-solving skills with the ability to interpret financial data and make sound business decisions

• Demonstrated leadership capability with experience managing and developing high-performing teams

• Proficiency in accounting software and financial systems; experience with ERP systems is advantageous

• Strong communication and negotiation skills, with the ability to interact effectively with customers, team members, and senior management

• Knowledge of relevant accounting principles, standards, and regulatory requirements in the Philippines

• Exceptional organisational skills and attention to detail with the ability to manage multiple priorities and deadlines

• Integrity and strong ethical standards, with a commitment to maintaining confidentiality and professional conduct