Credit and Collection Head

Private Advertiser; Makati; On-site; PHP 600,000 - 900,000; Full time

Job summary

Private Advertiser in Makati, Philippines is seeking a skilled Collections Manager to drive a comprehensive strategy, lead a collections team, and deliver data-driven recovery improvements. You will establish KPIs, monitor performance, and enforce compliance with regulations and policies.

You will oversee end-to-end collections processes, including overdue accounts, disputes, and premium recovery, while providing insightful reports to senior management.

Qualifications

• Develop and implement a comprehensive collections strategy aligned with financial goals.
• Mentor and motivate the collections team with clear KPIs and performance metrics.
• Ensure compliance with regulations and company policies.
• Prepare data-driven reports on delinquency, recovery, and aging analyses.

Responsibilities

• Develop and implement a comprehensive collections strategy aligned with organizational financial goals.
• Lead, mentor, and motivate the collections team; establish clear KPIs and performance metrics.
• Foster a culture of accountability and continuous improvement within the function.
• Oversee end-to-end processes, including premium recovery, overdue account management, and dispute resolution.
• Monitor collections performance trends and implement innovative solutions to enhance recovery rates.
• Ensure full compliance with industry regulations, company policies, and legal requirements.
• Prepare data-driven reports on delinquency rates, recovery rates, and aging analysis for senior management.

Skills

Collections strategy

Team leadership

KPIs and metrics

Compliance

Data reporting

Job description

• Develop and implement a comprehensive collections strategy aligned with organizational financial goals.
• Lead, mentor, and motivate the collections team; establish clear KPIs and performance metrics.
• Foster a culture of accountability and continuous improvement within the function.
• Oversee end-to-end processes, including premium recovery, overdue account management, and dispute resolution.
• Monitor collections performance trends and implement innovative solutions to enhance recovery rates.
• Ensure full compliance with industry regulations, company policies, and legal requirements.
• Prepare data-driven reports on delinquency rates, recovery rates, and aging analysis for senior management.